Warehouse Supervisor

Anker Innovations LTD; Cardiff; On-site; GBP 25,000 - 45,000; Full time

Job description

About Anker Innovations

Anker Innovations is a global leader in consumer electronics and smart devices, renowned for cutting-edge innovation, premium quality, and excellent customer service. As we continue to expand our operations in the UK, we’re looking for a driven and experienced Warehouse Supervisor to join our Cardiff team.

This position plays a vital role in supporting daily warehouse operations, managing offline after-sales activities (such as refurbishment), and driving process improvements across the board. The ideal candidate will bring hands-on experience, leadership capabilities, and a proactive mindset to help us scale efficiently and deliver exceptional service.

Key Responsibilities

Warehouse Operations

• Supervise daily warehouse functions to ensure smooth, safe, and efficient operations.
• Oversee inventory control, order picking/packing, and outbound logistics.
• Maintain compliance with company procedures and health & safety standards.

Refurbishment Oversight

• Coordinate the refurbishment team and ensure refurbished products meet quality and delivery expectations.
• Track daily progress and ensure timely reporting on repair/refurbishment output.
• Assist in the development of a future repair center, focusing on workflow and turnaround efficiency.

Team Management

• Lead and support the warehouse and refurbishment team, ensuring task clarity and productivity.
• Provide on-the-job training, performance feedback, and foster a collaborative work culture.
• Promote accountability and ensure high standards are maintained at all times.

Process & Efficiency Improvement

• Identify and resolve bottlenecks in warehouse and refurbishment processes.
• Suggest and implement improvements to boost efficiency and reduce operational costs.
• Collaborate with other departments to ensure alignment and support broader business goals.

Reporting & KPI Monitoring

• Track key performance metrics (KPIs) and provide regular updates to management.
• Use data to inform decisions and continuously optimize team performance.

Communication & Coordination

• Act as a key point of contact between Cardiff warehouse operations and Anker’s regional and global teams.
• Chinese language skills are a plus to facilitate communication with HQ or suppliers when needed.

What We’re Looking For

• Experience: At least 4 years in a warehouse, logistics, or operations supervisory role, ideally within a fast-paced or electronics-related industry.
• Language: Proficient in English; Chinese language skills are a strong plus.
• Leadership: Experience managing teams, with solid interpersonal and motivational skills.
• Systems & Tools: Familiarity with Warehouse Management Systems (WMS), Microsoft Excel, and data tracking/reporting tools.
• Problem-Solving: Strong analytical thinking with a continuous improvement mindset.
• Education: Background in logistics, supply chain, or operations management is desirable.
• Refurbishment/repair process knowledge is advantageous.

What We Offer

• Competitive salary and benefits.
• A dynamic and forward-thinking work environment.
• The opportunity to join a globally recognized brand and grow your career.
• A chance to be part of shaping the future of after-sales service and operational excellence.

How to Apply

Ready to bring your warehouse expertise to a global innovator? We’d love to hear from you.

Send your CV and cover letter to: [e-mail]

Join Anker Innovations—where your leadership and ideas drive the future of consumer technology logistics and service.