Warehouse Supervisor

PHOENIX Healthcare Distribution Limited; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in healthcare distribution is seeking an experienced Supervisor for their Birmingham Depot. The role involves ensuring KPIs are met, overseeing operations for safety and efficiency, and supporting warehouse training. Candidates should have proven warehouse experience and relevant certifications.

Benefits

22 days paid annual leave pro rata

Medicash health cash plan

Financial wellbeing app access

High Street discounts

Employee Assistance Programme

Contributory Pension Scheme

Accredited Training Programmes

Qualifications

• Proven warehouse experience.
• Understanding of health & safety laws.
• Organizational skills are essential.

Responsibilities

• Drive depot KPIs in quality and productivity.
• Oversee accurate order picking and stock rotation.
• Maintain compliance with Health & Safety standards.

Skills

Warehouse experience

Health & Safety knowledge

Organizational skills

Education

IOSH Certification

First Aid Certification

Fire Marshall Certification

Job description

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Monday and Tuesday – , Wednesday – , Thursday – , Friday – Every other Sunday – 07:00-12:00

£ plus a regional supplement of £ per annum and shift allowance

We’re looking for an experienced Supervisor to join our Birmingham Depot. In this role, you will be important in ensuring key performance indicators (KPIs) are met, exceeding our customers’ expectations. You will monitor and ensure all operations are carried out with a high level of attention to detail, guaranteeing customer orders are fulfilled safely, securely, and promptly.

Role responsibilities

• Drive depot KPIs in quality and productivity while ensuring discipline, cleanliness, and optimal staffing for maximum efficiency.
• Oversee accurate order picking, stock rotation (FEFO), and secure handling of products, including credit returns and controlled drugs.
• Maintain compliance with Good Distribution Practice (GDP), Occupational Health & Safety (OHS), and the company’s Quality Management System (QMS).
• Support the induction and ongoing training of warehouse employees, ensuring they are multi-skilled and equipped to meet operational demands.

In this role, you will be required to stand and walk for most of your shift, as well as lift products up to 15kg, bend, twist, kneel, and crouch.

Key Skills and qualifications

• Proven warehouse experience
• An understanding of laws and regulations relating to Health & Safety
• Well organized
• Desirable qualifications include: IOSH, First Aid, and Fire Marshall
• 22 days (pro rata) paid annual leave plus bank holidays, increasing with length of service
• Medicash - a health cash plan to assist with healthcare costs such as eye care or prescriptions
• Itrent Financial Wellbeing - a financial wellbeing app for flexible financial control
• Access to High Street discounts
• Employee Assistance Programme
• Contributory Pension Scheme
• Accredited Training Programmes available (education paid for by the company via the Apprenticeship Scheme)

We reserve the right to close this vacancy early if sufficient applications are received.