Warehouse Shift Manager (AM)

InPost Ltd.; Carlisle; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Pension scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Job summary

InPost Ltd. is seeking a Warehouse Shift Manager in Carlisle to lead a busy team and drive efficient daily operations. You will oversee the shift, manage staff rotas, ensure on-time processing and uphold safety standards in a fast-paced environment.

The role requires strong people leadership, proven KPI delivery, and the ability to optimize workflows across labelling and sortation. This is a full-time, on-site position offering progression in a rapidly growing logistics business.

Qualifications

• Hands-on experience managing a warehouse or distribution operation.
• Proven track record in leading teams to achieve KPIs.
• Ability to forecast staffing and manage rotas and leave.
• Strong communication and problem-solving skills.
• Proficient with Outlook, Excel and WMS tools.

Responsibilities

• Lead and motivate a warehouse team to meet productivity targets.
• Forecast staffing needs, manage rotas and annual leave.
• Oversee labelling, sortation and overall workflow efficiency.
• Deliver clear handover reports between shifts.
• Collaborate with other departments to ensure smooth operations.

Skills

People leadership

KPIs & productivity

Workforce planning

Team motivation

Problem solving

Tools

Outlook

Excel

Warehouse management system

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Shift Manager to join our Carlisle team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role

As we continue to grow rapidly, we’re seeking a driven and dynamic Warehouse Shift Manager to join our team and help propel our success even further.

In this pivotal role, reporting to the Shift Operations Manager you will oversee the daily operations of our warehouse, lead a dedicated team, and ensure seamless efficiency across all processes. Your strong people management skills will be essential in meeting deadlines, upholding high-quality standards, and driving continuous operational improvements. If you’re passionate about inspiring teams, streamlining workflows, and delivering outstanding service, we’d love to hear from you!

Location: Unit D Kings Drive, Kingmoor Park South, Carlisle, CA6 4RD

Shift Pattern: Tuesday - Saturday

Hours: 03:00am - 11:30am

Salary: £39,000 Per Annum

What you’ll be doing

• Lead with Passion: Inspire and motivate your team to consistently meet and exceed productivity targets while ensuring customer deadlines are always achieved. Your leadership will foster a positive, high-energy environment where everyone feels valued and driven to perform at their best.

• Forecast and Plan: Play a key role in workforce planning by accurately forecasting staff requirements, managing rotas, and coordinating annual leave schedules. This proactive approach ensures we’re consistently fully staffed and prepared to meet operational demands without interruption.

• Optimise Operations: Take ownership of all warehouse processes, including labelling, sortation, and overall team productivity. You will drive continuous improvements to ensure all targets are met while maintaining the highest quality standards across every task.

• Ensure Smooth Handover: Deliver detailed and clear handover reports to the incoming Shift Manager, guaranteeing a seamless transition between shifts and uninterrupted operational flow.

• Collaborating Across Teams: Work closely with other departments to ensure effective communication and collaboration, ensuring smooth operations throughout the business.

• Ensuring Consistency: Consistently adhere to and uphold company policies and procedures, ensuring the highest operational standards and integrity.

• Champion Safety: Uphold a strong safety culture, ensuring compliance with all regulations and creating a safe working environment for your team.

What we need from you

• Hands-on experience working in a fast-paced Warehouse, Distribution or Logistics environment, with a solid understanding of the operational challenges is desired.

• Proven track record in people management, successfully motivating and leading teams to consistently achieve and exceed performance targets.

• Demonstrated ability to drive and surpass operational KPIs, delivering measurable improvements that contribute to the overall efficiency and success of the operation.

• A calm and focused approach to prioritising daily tasks, thriving under pressure while maintaining high-quality outcomes.

• Strong problem-solving skills grounded in practical, common-sense decision-making, enabling quick and effective resolution of operational issues.

• Proficient computer skills, confident using Outlook, Word, Excel, experience using warehouse and logistics management systems and adaptable to learn to use new digital tools.

• Exceptional time management and communication skills, with the ability to meet strict deadlines while engaging, inspiring, and supporting your team to perform at their best.

Perks of the job

Build a secure future with a competitive Pension Scheme

Peace of mind with Life Insurance

Stay active with our Cycle2Work scheme

Get the support you need with our Employee Assistance Program

We love to reward our people for the great work they do

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.