Warehouse Shift Manager

Gist Limited; West of England; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

M&S discount

25 days’ annual leave + bank holidays

Healthcare cash plan

Bonus scheme

Pension scheme

Employee app discounts

Wellbeing support

Induction & training

Cycle to work

Job summary

Gist Limited is recruiting a Warehouse Shift Manager for our Portbury operation, leading a late shift (Sun–Thu, 2:00pm–10:30pm) in a fast-paced cold chain environment. You will drive performance, manage daily operations and work closely with the Warehouse Operations Manager to deliver safe, efficient results.

You will recruit, onboard and develop high-performing teams, champion safety and ensure productive collaboration with agencies and stakeholders to meet volumes and targets.

Qualifications

• Hands-on warehouse management experience in FMCG or logistics distribution.
• Strong leadership and development of high-performing teams.
• Analytical, solutions-focused with a collaborative mindset.
• Flexible to support evolving shift patterns; unions experience is a plus.

Responsibilities

• Lead and develop warehouse teams from the front.
• Drive performance to hit shift KPIs and ensure safe, efficient operations.
• Plan people and resources around live volumes to maintain smooth flow.
• Manage wellbeing, absence, return to work and employee relations with support.
• Promote safety and HSE standards with a proactive approach.
• Build partnerships with agencies and stakeholders to ensure adequate resourcing.
• Identify training needs and create development opportunities for colleagues.
• Review plans and performance to identify improvement opportunities.

Skills

People leadership

Warehouse management

Team development

Performance management

Safety leadership

Stakeholder management

Union relations

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

Are you a people focused leader who thrives in a fast-paced warehouse environment?

If so, we have a fantastic opportunity to join our Portbury operation as a Warehouse Shift Manager, where you will work a fixed late shift, Sunday to Thursday, 2:00pm–10:30pm.

In this key leadership role, you will be at the heart of our cold chain warehouse operation, leading people, driving performance and keeping things moving. You will take ownership of the daily operations, ensuring everything runs safely, smoothly and efficiently, while working closely with the Warehouse Operations Manager to deliver outstanding results.

If you are passionate about developing people, improving performance and making a real difference, this could be the perfect opportunity for you.

What you’ll be doing

Reporting into the Warehouse Operations Manager, you will bring:

• Lead from the front, where you will recruit, onboard and develop a high performing warehouse teams.
• Drive performance by inspiring Sector Leaders and Colleagues to achieve and exceed shift KPIs.
• Keep things moving, planning people and resources around live volumes to deliver a smooth, efficient operation.
• Put people first by managing wellbeing, absence, return to work and employee relations with a supportive approach.
• Champion safety through the promotion of a safe, positive workplace and ensure HSE standards.
• Build strong partnerships, working closely with agencies and key stakeholders to ensure the operation is fully resourced.
• Develop your team, identify training needs and create opportunities for colleagues to grow.
• Stay ahead of the operation, reviewing plans, systems and performance to spot opportunities and drive improvement.
• Lead with confidence, managing briefings, meetings, investigations, hazard walks and safety observations.
• Make an impact by continuously improving productivity, accuracy and efficiency while delivering outstanding results for the organisation.
• Support wider operations by working closely with the Warehouse Operations Manager on initiatives and tasks that add value to the team and site.

This is more than a warehouse management role. It is an opportunity to lead people, influence performance and play a key part in delivering a high quality operation for one of the UK’s best-known retail brands.

What we’re looking for

To be successful in your application you will be a confident, people focused warehouse leader who knows how to bring out the best in their team and keep a busy FMCG operation performing at its best.

You will bring hands‑on warehouse management experience, a strong understanding of an FMCG or logistics distribution environment and a proven track record of leading and developing teams. You will be analytical, solutions focused and passionate about teamwork, creating a culture where people feel valued, empowered and confident to share their ideas.

You will also need to be flexible and adaptable to support different shift patterns as the operation evolves. Experience working with Trade Unions would be a real advantage, as you will have the opportunity to build positive relationships and work collaboratively with colleagues and representatives.

If you are an experienced warehouse leader who is ready for your next challenge and wants to be part of a team where you can be yourself, make an impact and unlock your potential, we’d love to hear from you.

Join Gist. Bring your individuality. Lead the way.

Salary: Up to £38,500 per annum + £3,500 night shift allowance.
Hours:Sunday to Thursday, 2:00pm–10:30pm.
Location:Gist Limited, First Avenue, Royal Portbury Dock, Bristol, BS20 7XR

What’s in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first‑class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.