Warehouse Shift Manager

Spring Supply Chain; West Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic logistics company in Wednesbury is seeking a proactive Warehouse Shift Manager to lead a warehouse team, ensuring performance and safety standards are met. The ideal candidate will have proven experience in managing KPIs and developing team members through a hands-on leadership approach. Competitive salary and career development opportunities are offered.

Benefits

Competitive salary

Career development opportunities

Supportive leadership

Qualifications

• Proven experience in warehouse shift management.
• Experience managing KPIs and customer expectations.
• Hands-on leadership style with a focus on team development.

Responsibilities

• Lead, motivate and develop the team to meet operational targets.
• Drive performance through training and communication.
• Manage workflow and resource allocation across the shift.
• Ensure compliance with health & safety standards.
• Implement processes to enhance efficiency.

Skills

Team leadership

KPI management

Problem-solving

Communication skills

Process improvement

Job description

Are you an engaging, hands-on leader who thrives in a fast-paced Logistics environment? We’re looking for an experienced Warehouse Shift Manager to join a dynamic logistics business, leading one of the warehouse shift teams to deliver outstanding service and performance for customers.

The Role

You’ll take ownership of a warehouse shift operation, driving performance, safety and engagement across your team. This is a busy, target-driven environment where attention to process, people development, and service delivery are key.

Depending on the shift, your focus may be on:

• Leading a larger, established team
• Managing a smaller team delivering against tight customer SLAs and demanding KPIs.

Either way, you’ll be the kind of manager who’s out on the floor, coaching, supporting, and improving, not just directing from the office.

Key Responsibilities

• Lead, motivate and develop your team to achieve daily operational targets.
• Drive performance through clear communication, training, and coaching.
• Manage workflow, labour planning, and resource allocation across the shift.
• Ensure compliance with health & safety and operational standards.
• Implement and improve processes to boost efficiency and accuracy.
• Build strong working relationships with internal teams and external customers.

About You

• Proven experience in warehouse shift management.
• Confident managing to KPIs, targets, and customer expectations.
• A hands-on leader who leads by example, motivates teams, and develops people.
• Strong problem-solving and communication skills.
• Process-driven with a continuous improvement mindset.
• Flexible and resilient in a fast-paced, ever-changing operation.

Why Join?

• Be part of a forward-thinking operation with genuine scope to make an impact.
• Work with supportive leaders who value initiative and fresh ideas.
• Competitive salary and career development opportunities.

This role is based in Wednesbury.

If you’re a proactive, people-focused leader who enjoys driving results and building high-performing teams we’d love to hear from you.