Warehouse Shift Manager

InPost Ltd.; Hatfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a rapidly growing logistics team as a Warehouse Shift Manager in Hatfield. Lead daily operations, manage personnel, and optimize processes to ensure top-tier service standards. Ideal candidates are passionate about team success, operational efficiency, and thrive in a dynamic environment.

Qualifications

• At least 1 year in Distribution or Logistics environment.
• Proven success in motivating teams.
• Experience in driving operational KPIs.

Responsibilities

• Lead and motivate warehouse team for productivity.
• Manage staffing needs and ensure quality standards.
• Champion Safety and ensure Health & Safety training.

Skills

People Management

Problem Solving

Operational Efficiency

Communication

Tools

Warehouse Management Systems

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Warehouse Shift Managerto join our Hatfieldteam!

We are delighted to announce that we have acquired Yodel, one of the UK’s largest delivery companies. The acquisition builds on the partnership established between InPost and Yodel in 2024, when Yodel began providing last-mile delivery through InPost’s “locker-to-door” service.

Today we become truly unique as the only delivery partner with aone-stop shop offer - we have the largest out of home delivery network that is now combined with to-door capabilities. Going forward, the acquisition of Yodel brings immediate scale to InPost's operations, expands our service offering, and provides greater convenience to retailers and customers.

About the role:

At InPost Yodel, we’re at the heart of the UK’s logistics network, delivering parcels for some of the country’s biggest high street and online brands. We’re growing rapidly and looking for a motivated Warehouse Shift Manager to help us continue our success!

In this key role, you’ll be responsible for managing the day-to-day operations of our warehouse, leading a dedicated team, and ensuring everything runs smoothly. Your experience in people management will help us meet deadlines, maintain quality standards, and drive operational efficiency. If you’re passionate about motivating teams, optimizing processes, and delivering exceptional service, we want you!

What you’ll be doing:

• Lead with Passion: Manage and motivate your team to ensure productivity targets are met and customer deadlines are achieved.
• Forecast and Plan: Assist in the planning and forecasting of staff requirements, including rota management and annual leave planning to ensure we’re always fully staffed and ready to go.
• Optimize Operations: Ensure all labelling, sortation, and warehouse team productivity targets are achieved, maintaining quality standards at all times.
• Ensure Smooth Handover: Provide a comprehensive ‘hand-over report’ to the oncoming Shift Manager to maintain seamless operations.
• Create a Winning Team Culture: Ensure all new staff receive a thorough induction, and provide continuous training to both staff and contractors, enabling them to perform their roles effectively, efficiently, and safely.
• Champion Safety: Make sure that all staff have completed the necessary Health & Safety training, ensuring a safe work environment for everyone.

What we need from you:

• At least 1 year of hands-on experience in a fast-paced Distribution or Logistics environment, demonstrating a strong understanding of operational dynamics.
• Proven success in effective people management, with a track record of motivating teams to achieve outstanding results.
• Demonstrated experience in driving and surpassing growing operational KPIs, consistently delivering measurable improvements.
• A calm, focused approach to prioritizing daily tasks, thriving under pressure while maintaining high-quality outcomes.
• Strong problem-solving skills grounded in practical, common-sense decision-making.
• Proficient computer skills, comfortable navigating essential software and systems.
• Able to confidently meet strict deadlines, paired with excellent communication skills to engage and inspire teams.

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.