Warehouse Service Team Manager

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Warehouse Service Team Manager, Northampton

Client: Tesco

Location: Northampton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e8c097435fb8

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

Part of the Distribution Centre Management Team that provides excellent services to our stores, ensuring customers have great product availability and standards by leading a team of colleagues who feel safe and enjoy working at Tesco, while operating an efficient and compliant Warehouse Service operation.

You will be responsible for:

1. Managing your team to deliver accurate end-to-end Warehouse Service routines/standards in line with the operating model.
2. Supporting the supply chain process by collaborating to resolve supplier-related issues.
3. Prioritising and executing seasonal, trade, and promotional events to maximise sales, with effective resource and equipment planning.
4. Working with Warehouse Service Team and Shift Managers to ensure best-in-class operating procedures that meet store needs.
5. Leading your team through coaching, support, and sharing best practices to meet targets and maintain efficiency.
6. Ensuring accurate goods delivery to stores to improve product availability and customer satisfaction.
7. Using people routines to meet colleagues' needs and providing strong leadership.
8. Delivering operational routines and making customer-focused decisions.
9. Collaborating with the Distribution Centre Management team and acting as a role model.
10. Analyzing data to identify root causes and implementing corrective measures.
11. Maintaining high standards across all warehouse operations.
12. Being proactive in problem-solving and coaching colleagues in real-time across various operational areas.
13. Working with the Delivery Service Team to ensure the Transport Plan is executed effectively.
14. Making management-level decisions as needed for customer and Tesco interests.
15. Adhering to the Business Code of Conduct and Data Protection Law with integrity and diligence.

You will need:

• Strong communication skills, sharing knowledge and building relationships across the business.
• A warm, welcoming approach to colleagues and customers, ensuring they feel valued and heard.
• Resilience and energy to maintain momentum in challenging environments, making quick, right decisions.
• Awareness of competitors and continuous improvement mindset.

What's in it for you:

• Excellent benefits including an annual bonus of up to 10% of salary.
• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
• Flexible working options from day one.
• Colleague discounts and savings, wellbeing resources, life cover, pension, and other benefits.

About us:

At Tesco, our vision is to become every customer's favourite way to shop, with a core purpose of 'Serving our customers, communities and planet a little better every day'. We foster an inclusive culture that values diversity and equality of opportunity. We are moving towards a blended working model, combining office and remote work. Successful applicants will need to provide bank details on start date. We are committed to accessibility and inclusivity in our recruitment process.