Warehouse Service Team Manager

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Warehouse Service Team Manager, Livingston

Client: Tesco

Location: Livingston, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 218b82af5e1d

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

Availability Window
Days From time To time: Mon 06:00-14:00, Tue 06:00-14:00, Thu 06:00-14:00, Fri 14:00-22:00, Sat 14:00-22:00

Role Overview: Part of the Distribution Centre Management Team, leading a team to ensure excellent service standards, operational efficiency, and a safe, supportive working environment at Tesco.

Key Responsibilities:

1. Manage team to deliver accurate warehouse routines aligned with operational standards.
2. Support supply chain processes, resolving supplier issues collaboratively.
3. Plan and execute seasonal, trade, and promotional activities to maximize sales.
4. Collaborate with Warehouse Service Team and Shift Managers to optimize procedures.
5. Lead, coach, and support team members to meet targets and maintain efficiency.
6. Ensure accurate goods delivery to stores to enhance product availability and customer satisfaction.
7. Use people routines to address team needs and provide effective leadership.
8. Analyze data, identify root causes, and implement improvements.
9. Maintain high operational standards across all warehouse areas.
10. Be proactive on the floor, coaching colleagues and solving problems in real-time.
11. Coordinate with Delivery Service Team to adhere to transport plans.
12. Make management decisions for customer and business benefit, escalating as needed.
13. Act with integrity, respecting business conduct and data protection laws.

Candidate Profile:

1. Strong communication skills, collaborative mindset, and relationship-building ability.
2. Warm, welcoming demeanor with excellent listening skills.
3. Resilient, decisive, and focused on customer and colleague needs.
4. Knowledge of competitive landscape and continuous improvement mindset.

Benefits:

• Annual bonus up to 10%
• Starting holiday entitlement of 20 days, increasing to 22 days plus bank holidays
• Flexible working options from day one
• Colleague discounts and pay weekend offers
• Free wellbeing resources
• Life cover and pension scheme
• Various employee benefits and support networks

About Us: Tesco aims to be every customer's favorite shopping destination, committed to serving communities and the planet responsibly. We value diversity and inclusivity, offering flexible work arrangements and a supportive environment. We are a Disability Confident Leader and promote accessible recruitment processes.