Warehouse Resolution Coordinator

Brakes Food Shop; Grantham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading UK foodservice supplier as a Warehouse Resolution Coordinator at the Grantham depot. In this critical role, you will ensure efficient stock management, improve processes, and resolve customer issues in a dynamic environment. Enjoy a competitive salary, generous annual leave, and comprehensive benefits including access to health services and discounts.

Benefits

Early access to earned salary and financial wellbeing support

Options to purchase additional annual leave

24/7 GP, physiotherapy, and health services

Life assurance

Discounts through Sysco Perks

Discounted products from the company

Qualifications

• Previous experience in managing customer relations within a Warehouse Operation.
• Ability to multitask and prioritize workload.
• Good working knowledge of Microsoft Office.

Responsibilities

• Ensure stock is received, recorded, and dispatched correctly.
• Compile and analyze data to identify and prevent challenges.
• Work collaboratively with customer service and distribution teams.

Skills

Customer Relations Management

Organizational Skills

Problem Solving

Microsoft Excel

Microsoft Outlook

Microsoft Word

Tools

SAP WMS

Pickface

Job description

A great opportunity within our Grantham depot as we look to appoint a Warehouse Resolution Coordinator on a permanent basis.

This is a critical role that helps to keep our distribution operation running smoothly. As Warehouse Resolutions Coordinator, you will uphold our high standards of dealing with suppliers and stakeholders within the business. The role involves ensuring that our stock is received, recorded, and dispatched correctly and in a timely manner. You’ll work collaboratively with colleagues in customer service, warehouse, and distribution teams, and deal quickly with any escalated issues that arise. You will also compile and analyze data to identify and prevent challenges, and to improve processes and ways of working.

To be successful in this role, you will require previous experience in effectively managing customer relations, ideally within a Warehouse Operation. This is a busy role, so being well-organized is essential to meet key milestones and targets for inventory coordination, reporting for costings, and monitoring our end-to-end delivery to ensure the site operates smoothly. The ability to multitask and prioritize your workload is crucial to resolve customer issues and queries quickly and efficiently. You should be a great communicator with a creative and innovative approach to problem-solving. A good working knowledge of Microsoft Office (Excel, Outlook, Word), alongside SAP WMS and Pickface, would be preferred.

In addition to a competitive salary, we offer 31 days of annual leave (including statutory holidays), a company pension, and benefits such as:

• Wagestream – Early access to earned salary and financial wellbeing support
• The option to purchase additional annual leave
• Help at Hand – Access to 24/7 GP, physiotherapy, and health services
• Life assurance
• Discounts through Sysco Perks on a wide range of products and services
• Discounted products from our company

Apply now to join our supportive team and enjoy these rewards!

Additional Information

At Brakes, everyone is welcome. We focus on your potential and unique talents, fostering a diverse and inclusive culture where everyone has a voice and opportunities. We are committed to supporting your application process and making any necessary adjustments.

Brakes

As the UK’s largest foodservice supplier, we deliver high-quality fresh and frozen food from our distribution centers to pubs, restaurants, schools, and more. Our 8,000-strong team is dedicated and proud to be part of this vital service. We’re growing!