Warehouse Process Lead

CMA CGM; Hucknall; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive annual leave

Pension and life assurance

Employee benefits platform discounts

Job summary

CEVA Logistics Hucknall is seeking a Warehouse Process Lead to drive end-to-end warehouse operations, resolve service issues, and coach the team on standard processes.

You will act as a WMS Super User, support inbound and outbound activities, and collaborate with the customer supply chain. This is a Mon-Fri, 07:00–16:30 role with some flexibility to cover holidays and business needs, offering a salary up to £31,000 per annum.

Qualifications

• Experience in a warehouse or logistics environment.
• Knowledge of Warehouse Management Systems (WMS), ideally SAP.
• Confident investigating operational issues, resolving queries and identifying opportunities to improve processes.
• Good communication skills, with the ability to support, coach and guide colleagues.
• A customer-focused approach, with the confidence to manage operational queries and build effective working relationships.

Responsibilities

• Become a subject matter expert in the end-to-end warehouse operation, providing hands‑on support and guidance across inbound and outbound processes.
• Maintain a strong presence on the warehouse floor, identifying process issues, troubleshooting operational challenges and supporting the team to keep activities running smoothly.
• Act as the site's WMS Super User, developing in-depth system knowledge and supporting colleagues with system queries, transactions and operational exceptions.
• Act as the main day-to-day operational contact for the on-site customer, investigating queries and taking ownership of issues through to resolution.
• Champion a Right First-Time approach, ensuring warehouse processes and controls are consistently followed within a quality-focused aerospace environment.
• Review and maintain Work Instructions, identifying gaps or outdated information to ensure processes are clearly documented and understood.
• Coach and support colleagues, sharing knowledge and providing guidance to ensure the correct processes are followed across the operation.
• Identify recurring operational and system issues, working with relevant teams to implement practical and sustainable improvements

Skills

Warehouse experience

WMS knowledge

Communication

Problem solving

Coaching

Tools

SAP

Job description

Warehouse Process Lead

Req ID: 594045 Posting Start Date: 06/11/2026 Hucknall - Watnall Road, GBR CEVA Logistics Contract Logistics Permanent contract Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’s a journey on which you rise.

YOUR ROLE

Are you organised, process-driven and confident in coaching and training others? We’re looking for a Warehouse Process Lead to join our team in Hucknall!

In this role, you’ll play a key part in keeping warehouse operations running smoothly by investigating and resolving service and operational queries across inbound and outbound activities. You’ll work closely with colleagues across the CEVA operation and the wider customer supply chain, helping to maintain efficient processes and deliver excellent service.

This is a Monday to Friday, 07:00–16:30 with some flexibility to cover holiday and business needs. This role pays up to £31,000 per annum.

WHAT ARE YOU GOING TO DO?

• Become a subject matter expert in the end-to-end warehouse operation, providing hands‑on support and guidance across inbound and outbound processes.
• Maintain a strong presence on the warehouse floor, identifying process issues, troubleshooting operational challenges and supporting the team to keep activities running smoothly.
• Act as the site's WMS Super User, developing in-depth system knowledge and supporting colleagues with system queries, transactions and operational exceptions.
• Act as the main day-to-day operational contact for the on‑site customer, investigating queries and taking ownership of issues through to resolution.
• Champion a Right First-Time approach, ensuring warehouse processes and controls are consistently followed within a quality‑focused aerospace environment.
• Review and maintain Work Instructions, identifying gaps or outdated information to ensure processes are clearly documented and understood.
• Coach and support colleagues, sharing knowledge and providing guidance to ensure the correct processes are followed across the operation.
• Identify recurring operational and system issues, working with relevant teams to implement practical and sustainable improvements

WHAT ARE WE LOOKING FOR?

• Experience working within a warehouse or logistics environment, with a good understanding of inbound and outbound processes.
• Strong knowledge of Warehouse Management Systems (WMS), ideally SAP, and warehouse processes including receipt, put‑away, storage and despatch.
• Confident investigating operational issues, resolving queries and identifying opportunities to improve processes.
• Good communication skills, with the ability to support, coach and guide colleagues.
• A customer‑focused approach, with the confidence to manage operational queries and build effective working relationships.
• A hands‑on, proactive approach, with the ability to work independently and support the wider warehouse team.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND1