Purpose of the Role
As a Picker at Leader Online, you will play a crucial role in fulfilling customer orders by accurately selecting, handling, and preparing stock for dispatch using warehouse equipment including Reach Trucks. You will work within a fast-paced environment to ensure service level targets are met efficiently and safely.
Requirements
Key Responsibilities
- Order Picking & Fulfilment
- Accurately pick stock in accordance with picking instructions, OTIP targets, and dispatch requirements.
- Operate Reach Trucks safely to retrieve stock from various heights and locations.
- Ensure items are correctly labelled, packed, and prepared for dispatch.
- Use handheld scanners and the Warehouse Management System (WMS) to log picked items.
- Stock Handling & Storage
- Transport and store stock safely and securely, banding and wrapping as required.
- Assist in replenishing picking areas from bulk storage.
- Carry out inventory counts and stock checks to maintain accuracy.
- Goods In & Out
- Support with unloading incoming deliveries and loading outbound shipments as required.
- Conduct visual quality checks to ensure stock is damage-free and accurate against delivery notes.
- Health, Safety & Compliance
- Operate all equipment including Reach Trucks in line with safety protocols and training.
- Maintain a clean and organised work area, ensuring walkways are clear and waste is disposed of correctly.
- Report any hazards, faulty equipment, or incidents to management immediately.
- Performance & Teamwork
- Work collaboratively with colleagues to meet department KPIs and service levels.
- Show initiative in improving efficiency and reducing damages.
- Demonstrate reliability, accuracy, and a positive, proactive attitude.
Minimum Requirements
- Mandatory: Valid Reach Truck licence.
- Previous experience in a fast-paced warehouse environment.
- Comfortable working independently and as part of a team.
- Strong attention to detail and ability to work to targets.
- Good literacy and numeracy skills.
Desirable Qualifications
- Counterbalance and/or Pivot Steer (Bendi/Flexi) licences.
- Experience using WMS and handheld scanners.
Our Expectations
- Uphold company values of respect, integrity, and commitment.
- Handle stock and equipment with care and attention.
- Communicate effectively and professionally at all times.
- Demonstrate a strong work ethic and commitment to high performance.
Benefits
- Competitive pay and benefits.
- Growth opportunities and career development.
- Fun, fast-paced team environment.
- Chance to drive customer loyalty in a leading UK ecommerce retailer.
- 22 days holiday per year, plus bank holidays, with options to purchase or sell holiday days.
- Length of Service holiday awards: 1 extra day for every 3 years of service.
- Salary sacrifice pension scheme with employer contributions of 3%.
- Salary sacrifice Cycle-to-work scheme.
- Staff discounts on the Leader product range.
- Subsidised gym membership.
- Employee Assistance Programme, Wellbeing Advice & Counselling.
- Employee Referral Bonus.
- Salary: £14.25 per hour.
- Shift: 14:00-22:30.