Warehouse Operative/Customer Support - Full time

Fastenal Europe, Ltd.; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join an exciting new establishment in Glasgow where you can build a rewarding career with ample opportunities for growth. This role is perfect for individuals passionate about customer service and warehouse operations. You will be part of a dynamic team focused on delivering exceptional service while also supporting warehouse functions. With a strong emphasis on internal promotions, this position offers a pathway to managerial roles. Enjoy a competitive starting salary, a monthly bonus, and excellent training prospects in a supportive environment. If you're ready to take the next step in your career, this is the opportunity for you.

Benefits

Free parking

20 Days Holidays plus 8 Bank Holidays

Auto-enrolment pension

Monthly bonus after probation

International travel and training events

Excellent long-term prospects

Qualifications

• Experience in customer service and warehouse operations is preferred.
• Full UK driving license is essential for this position.

Responsibilities

• Handle customer inquiries and deliver exceptional service.
• Manage warehouse operations including picking and packing.

Skills

Customer Service

Warehouse Operations

IT Skills

Ability to Thrive Under Pressure

Tools

Forklift

Job description

Salary/Rate: Annual starting salary of £25.5K+ monthly bonus option and excellent in-house training and future prospects with over 95% of staff promoted from within. A Full Driving License is Essential for this position.

Location: Glasgow

Mode: Full-time

Hours: Monday to Friday 8-5pm

An interesting position with lots of opportunities for progression in a brand new establishment working with an exciting new customer with strong forecasts for growth.

This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future.

We are looking for approachable, all-rounder customer support/warehouse candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. Full UK driving license is required as you'd be driving a company van.

Key responsibilities will include:

1. Customer Services:
   Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
2. Warehouse:
   Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company, then this position is the right fit for you.

Package:

• Excellent starting salary
• Free parking
• 20 Days Holidays plus 8 Bank Holidays
• Auto-enrolment pension
• Monthly bonus after your probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events.

Job Type: Permanent

Start Date: ASAP

Contract Length: Permanent