Warehouse Operative and Customer Support

TN United Kingdom; Nottingham; On-site; GBP 26,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking company, seeking a Warehouse Operative and Customer Support professional in Nottingham. This role offers a competitive annual salary with additional bonuses and excellent training prospects. You'll engage with customers, ensuring their needs are met while also supporting warehouse operations. With a strong emphasis on internal promotion, this position is perfect for those looking to build a long-term career in a dynamic environment. Join a company recognized for its innovation and commitment to employee growth, and take the next step in your career journey.

Benefits

Auto-enrolment pension

Monthly bonus after probation

Excellent long-term prospects

International travel opportunities

In-house training

Qualifications

• Experience in customer service and warehouse operations preferred.
• IT skills advantageous for handling customer inquiries.

Responsibilities

• Handle customer inquiries via calls and emails, ensuring satisfaction.
• Perform warehouse tasks including picking, packing, and shipping.

Skills

Customer Service

Warehouse Operations

IT Skills

Driving License

Tools

Forklift

Job description

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Warehouse Operative and Customer Support, Nottingham

Client: Fastenal Europe

Location: Nottingham, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: f91eeffc61ab

Job Views: 4

Posted: 28.03.2025

Expiry Date: 12.05.2025

Job Description:

Annual salary of £25,500 (additional bonus option after successful probation period) and excellent in-house training and future prospects with over 95% of staff promoted from within.

Location: Nottingham

Mode: Full-time

Hours: Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends.

An interesting position with lots of opportunities for progression in a newly opened establishment, working with an exciting customer base with strong forecasts for growth.

We are looking for approachable, all-rounded customer support/warehouse operative candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. Full UK driving license would be required as you'd be driving with a company van.

Furthermore, this would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future.

Key responsibilities will include:

Customer Services:
Handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, and providing customers with updates. IT skills would be advantageous.

Warehouse:
Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.

Package:

• Excellent starting salary
• Auto-enrolment pension
• Monthly bonus after your probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events.
• #148 World's Best Employer 2018 (Forbes)
• #68 World's Most Innovative Company 2016 (Forbes)
• We are proud to work and partner with the world's largest companies.