Warehouse Operative

TN United Kingdom; Towcester; On-site; GBP 28,000 - 35,000; Full time

Job summary

An exciting opportunity awaits with a key player in the automotive industry. This role as a Warehouse Operative goes beyond basic tasks, requiring your technical knowledge to assist customers in selecting the right mechanical parts. With a focus on customer support and problem-solving, you'll contribute to the success of various racing teams globally. Join a dynamic environment where your skills in communication and technical understanding will shine, and be part of a company that values growth and innovation in motorsport. If you are passionate about engineering and customer service, this is the perfect role for you.

Qualifications

• Proven experience in hands-on work and customer-supporting roles.
• Strong interest in engineering or technical industries like motorsport.

Responsibilities

• Provide technical support and guidance to customers on products.
• Manage picking, packing, and shipping orders efficiently.
• Build and maintain strong relationships with customers.

Skills

Communication Skills

Problem-Solving Skills

Customer Support

Technical Knowledge

Interpersonal Skills

Tools

Microsoft Office

Job description

Impact Recruitment are supporting an exciting client who are a key part of the automotive industry. They specialise in supplying mechanical parts to various racing teams across the world, and are a key player in the motorsport industry. Due to substantial growth they are recruiting for a Warehouse Operative where you will be more than just handballing items around a warehouse. In this role you will be providing Technical Knowledge to customers and supporting them with guidance to purchase correct parts.

Due to our client being based in a rural location, your own transport is needed to get to their site.

This is a Permanent opportunity, directly employed by our client.

Location: Towcester, Northamptonshire

Pay: £28,000 - £35,000 (depending on experience - experience in motorsport or automotive industries is highly desired)

Shift: 8:45am - 5:15pm Monday to Friday

(The role will involve working Saturdays on a rota basis during peak seasons 9:30am-2pm with the full Monday shift off).

Key Responsibilities:

• Provide customers with technical support to give a clear understanding of products.
• Picking, packing, and shipping orders to customers in the UK and abroad.
• Packing orders and managing dispatch process, including stock control.
• Helping customers at the warehouse to solve their problems and answer questions.
• Address customer needs and feedback to wider teams in engineering and product development.
• Prepare and deliver technical proposals and quotations, with some administration duties.
• Provide a strong customer service build and maintain strong relationships with customers.
• Monitor industry trends and competitor activities to identify opportunities for growth.

Required Experience:

• Proven experience in hands-on work as well as sales or customer-supporting roles.
• Strong interest or understanding of engineering or technical industries such as motorsport.
• Excellent communication and interpersonal skills, with an approachable manner.
• Ability to explain technical concepts to non-technical customers and/or clients.
• Proficiency in using computers including basic Microsoft Office packages.
• Strong problem-solving skills and the ability to work independently and as part of a team.

If you are interested in this role then please apply with an up-to-date CV. Impact are working on behalf of a client.