Warehouse Operative

Electronic Theatre Controls; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global leader in lighting and power controls is seeking a Warehouse Operative for their London team. The role involves managing warehouse operations, including inventory management, shipping, and receiving goods. Candidates should have strong attention to detail, customer service skills, and at least one year of warehouse experience. Forklift certification is preferred but not required.

Qualifications

• 1+ years experience in a warehouse environment.
• Forklift training certification preferred.

Responsibilities

• Responsible for all inbound and outbound shipments.
• Assist with inventory and perform cycle counts.
• Provide customer service via telephone, email, or face-to-face.

Skills

Attention to detail

Customer service

Problem solving

Good Communication

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

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ETC ’s London team is growing, and we are looking for our next great Warehouse Operative. As a global leader in lighting, rigging, and power controls, our products are used in theatres, theme parks, architectural spaces, museums, and other live event venues around the world. We are proudly celebrating our 50th year and are excited as we look forward to the next 50!

Our London crew has recently moved to a new building, and the warehouse team are responsible for the overall warehouse operations, including the receipt and movement of goods, inventory management, and shipping. This team has general day-shift work hours, and we are looking for someone who is able to work 8:30am-5:00pm, though occasional overtime may be needed.

Successful candidates will have at least one year of work experience. Forklift training certification is preferred but not required. Candidates should also be computer savvy, have excellent attention to detail and customer service skills, and the ability to lift within Health & Safety guidelines.

If you have questions about this position or the recruitment process, please contact Katie Barreau at [e-mail].

Representative Responsibilities:
• Responsible for all inbound and outbound shipments
• Shipping: picking goods using barcode scanners, ensure accuracy of shipments, packing goofs for suitable transit, loading and unloading delivery vehicles, driving the counterbalance forklift and scissor lift, take ownership of booking deliveries/collections via courier or Road/Air agents, handle paperwork - working with logistics coordinator for certificate of origins, research quotes, providing customer service with cost effective pricing that meets customer's needs, log all non-ex-works shipments, ensure picking list printed and fulfilled or updated
• Receiving goods: checking for condition, purchase order - compare PO against goods received, book into ERP system via barcode scanner, print storage lists and place goods in correct bin locations, create space for good without location and log into ERP
• RMA/RE goods: check for damage to packaging, check product match, book into ERP system
• Facility deliveries: check condition, advise of issues, compare PO against goods received, book into ERP system and place items into storage lockups
• Assist with inventory: perform cycle counts, ensure stock in in correct storage locations
• Provide customer service via telephone, email, or face-to-face with internal and external customers
• Maintain a clean and orderly warehouse
• Assist with loading and unloading of tradeshow trucks
• Configuration of Sensor Racks: add additional parts as needed, reconfigure units due to overstock or shortage, ensure product conformity, complete appropriate test paperwork and serialization information
• Performs other reasonable duties as assigned

Minimum Requirements:
• High school diploma or its equivalent
• 1 or more years experience working in a warehouse environment
• Forklift training certification (counter balance forklift) preferred
• Knowledge of part numbers
• Problem solving skills
• Ability to work a flexible schedule (occasionally working late nights and/or overtime)
• Good Communication
• Attention to detail and accuracy
• Knowledge of computer programs such as Outlook, Word and Excel
• Customer service skills
• Competent use of small hand and electrical tools
• Ability to lift within H&S requirements
• Understanding of manual handling