Warehouse Operative

LKQ Corporation; Leicester; On-site; GBP 22,000 - 28,000; Full time

Job summary

LKQ Corporation is seeking a Warehouse Operative in Leicester to support daily operations and customer service. This role is vital for maintaining efficiency and cultivating customer relationships, with excellent growth prospects and various employee perks including flexible working options and comprehensive healthcare benefits.

Benefits

Competitive Salary

Enhanced Annual Leave

Career Growth Opportunities

Life Assurance

24/7 Employee Assistance Programme

Gym Discounts

Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Qualifications

• Strong focus on customer relationships.
• Ability to ensure safety-first approach in operations.
• Flexible approach to support the branch's needs.

Responsibilities

• Deliver a safety-first culture focused on customer service.
• Ensure operational efficiency in all branch activities.
• Support retail standards and delivery operations.

Skills

Excellent communication skills

Use of technology for fleet checks

High energy and drive

Good business acumen

Customer service excellence

Flexibility

Job description

Job Overview

As a Warehouse Operative, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.

What We Offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Deliver a safety-first culture with the customer at the heart of everything.
• Work to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
• Ensure the branch is operationally efficient, with correct controls and measures supporting a customer-first experience.
• Work as a member of the Fleet team with a customer-first attitude.
• Ensure colleagues are focused on delivering a safety-first culture at all times.
• Improve returns, credits, and warranty processes to enhance customer experience and create frictionless processes supporting the retail counter.
• Support the retail counter to ensure branch retail standards are best in class, establishing customer experience excellence.
• Deliver customer-first service through managing pick to manifest times and achieving all service level agreements.
• Support the branch with deliveries when required, ensuring it is set up for growth through best-in-class customer service and exceptional SLAs.
• Ensure a best-in-class service is delivered at all times to cement customer excellence.

Skills And Experience

• Excellent communication skills demonstrating the ability to develop customer relationships.
• Ability to utilize technology to execute comprehensive fleet checks and promote a zero-accident mentality, supporting a safety-first culture for all employees and the public.
• High levels of focus, energy, and drive.
• Good business acumen.
• Consistently delivering best-in-class service to establish customer experience excellence.
• Flexibility in day-to-day tasks to best support the branch.

Why Work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.