Warehouse Operations Manager

ZipRecruiter; Worcester; On-site; GBP 75,000 - 85,000; Full time

Job summary

A dynamic company is seeking an Operations Manager to lead warehouse unloading operations. The ideal candidate will coordinate daily tasks, ensuring efficient operations while focusing on safety and customer service. With a strong background in warehouse management and excellent leadership skills, you will thrive in this fast-paced environment.

Qualifications

• Minimum 3 years of warehouse management experience.
• Strong knowledge of warehouse operations and unloading procedures.
• Intermediate computer skills, especially in Microsoft products.

Responsibilities

• Schedule personnel based on client needs and ensure safety.
• Create daily work logs and manage various reports.
• Oversee human resources-related matters, including recruitment and training.

Skills

Interpersonal communication

Leadership

Customer service

Problem-solving

Multi-tasking

Education

College degree

Tools

Microsoft Excel

Job description

Job DescriptionJob Description

Operations Manager - Warehouse Unloading Operations

Our company is looking for a self-directed, customer service-driven leader to oversee a team of truck unloaders within a distribution center. The ideal candidate will plan, direct, and coordinate the daily operations and unloading of trucks in a warehouse owned by our customer. Food or grocery warehouse experience is a plus.

$75,000-$85,000 a year, depending on experience.

EXPERIENCE AND EDUCATION REQUIREMENTS:

• Minimum 3 years of warehouse management experience
• Strong knowledge of warehouse operations and unloading procedures
• Experience with managing budgets and ability to create and maintain various management reports
• Intermediate computer experience, ideally with Microsoft products; specifically Microsoft Excel
• Excellent interpersonal communication, leadership, and customer service skills
• College degree but not required

ESSENTIALS DUTIES AND RESPONSIBILITIES:

• Scheduling of personnel based on client needs and schedule
• Ensuring safety in the workplace and efficiency as priorities
• Interact daily with the customers to ensure effective communication
• Creating daily work logs and transmission of data to corporate
• Creating various reports and distribution of those reports
• Auditing of daily labor and billing reports
• Handling deposits and cash
• Overseeing human resources-related matters, including recruitment, training, file maintenance and confidentiality, employee coaching, conflict resolution, progressive discipline, worker's comp and adherence to state and federal requirements
• Other duties as deemed necessary

MENTAL AND PHYSICAL REQUIREMENTS:

• The ability to operate independently with minimal supervision
• The ability to make decisions, problem-solve, prioritize and direct the workforce in an ever-changing, warehouse environment
• Excellent multi-tasking skills
• Being adept at seeing the "big picture" as well the small details
• Stands, bends, stoops, squats, reaches, twists, and otherwise moves continuously during the workday
• Frequently walks throughout the workday
• Occasionally reaches above shoulder level to lift or otherwise move objects that weigh 30 -- 50 pounds
• Occasionally pushes and pulls
• Functions and operates comfortably in a very active fast-paced environment
• Endures extreme temperatures of heat and cold
• Withstands loud noise and distractions
• Timely and regular physical attendance is required to properly manage the unloading process

Once selected for hire, successful applicants will be required to:

• Provide proof of and eligibility to work in the United States
• Pass a pre-employment drug screen
• Consent to a criminal background screening