Warehouse Operations Manager

YUSEN LOGISTICS CO; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Wolverton seeks an experienced Warehouse Operations Manager. This role involves managing warehouse operations, ensuring exceptional service, and fostering a strong health and safety culture. Candidates should have proven experience in warehouse management, strong leadership skills, and proficiency in Warehouse Management Systems and SAP. The position requires flexibility in working hours and the ability to collaborate with team members effectively. Competitive salary and benefits offered.

Benefits

Individual health cover

Free Eye Test

25 days' holiday plus 5 days Volunteer Leave

Up to 10 days international remote working

Critical Illness Cover

MyStrength Wellbeing App

Free online Fitness Platform

Employee benefits and discounts

Qualifications

• Proven experience in warehouse management.
• IOSH Managing Safely certification preferred.
• Strong skills in managing customer and stakeholder relationships.
• Demonstrated capability in enhancing operational efficiencies.
• Ability to collaborate effectively within a team.

Responsibilities

• Manage all warehouse operations including receiving, storage, picking, packing, and dispatch.
• Analyze KPIs to enhance productivity.
• Implement SOPs for consistent performance.
• Promote a strong health, safety, and environmental culture.
• Ensure compliance with management policies and quality standards.

Skills

Warehouse Management

Team Leadership

Customer Relationship Management

Operational Efficiency

Decision Making

Education

Educational background in English

Tools

Warehouse Management Systems (WMS)

SAP

Job description

Overview

We are currently recruiting an experienced Warehouse Operations Manager to be based at our Wolverton site (MK12 5PT). The position does not entail fixed working hours; however, it requires flexibility and the capability to be available as required, including outside the standard hours of 09:00 to 17:00. Travel between sites will also be required. As a Warehouse Operations Manager, you will ensure exceptional service and a strong health and safety culture through efficient operations, team management, and meeting targets. You will collaborate with the General Manager to align client relationships and activities with organisational goals.

Responsibilities

• Manage all warehouse operations, ensuring efficient processes in receiving, storage, picking, packing, and dispatch.
• Analyse key performance indicators (KPIs) to enhance productivity and support profit and loss (P&L) targets.
• Implement standard operating procedures (SOPs) to ensure consistent performance and identify productivity enhancements.
• Address out-of-hours customer inquiries effectively.
• Oversee site facilities and ensure compliance with management policies.
• Promote a strong health, safety, and environmental (HSE) culture and lead by example.
• Ensure adherence to safety procedures and assess employee training needs.
• Ensure compliance with employee relations procedures and timely performance development reviews (PDRs).
• Maintain adherence to quality standards and manage quality control processes.
• Resolve non-conformances, implement corrective actions, and seek opportunities for operational improvements.

Qualifications

• A robust educational background, demonstrating a comprehensive understanding of both written and verbal English.
• IOSH Managing Safely certification is preferred but not mandatory.
• Proven experience in warehouse management.
• Prior experience in a leadership role, overseeing a team.
• Demonstrated capability in enhancing operational efficiencies.
• Strong skills in managing customer and stakeholder relationships.
• Proficient in Warehouse Management Systems (WMS) and SAP.
• Knowledge of KAIZEN principles.
• A flexible and proactive approach to tasks and challenges.
• Ability to collaborate effectively within a team.
• Strong decision-making capabilities.

Benefits

• The salary from £45,000.00 (DOE)
• Individual health cover
• Free Eye Test
• 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working
• Critical Illness Cover
• MyStrength Wellbeing App
• Free online Fitness Platform, i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On-Site Mental Health First Aiders
• Employee benefits i.e. Free eye test, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities