warehouse operations manager

Paton Bros. Ltd.; City Of London; On-site; GBP 43,000 - 46,000; Full time

Job summary

A leading plumbing supply company in London seeks an experienced Operations and Warehouse Manager. You will oversee daily operations, lead teams, and ensure process efficiency within the warehouse. The ideal candidate has strong plumbing knowledge and at least 5 years in operations management. This full-time position offers a competitive salary and an on-site work environment.

Qualifications

• Hands-on experience in plumbing is required.
• 5+ years of experience in operations or warehouse management.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily warehouse and service operations.
• Lead and optimize operational workflows.
• Ensure adherence to health and safety compliance.

Skills

Plumbing Knowledge

Operations Management

Team Leadership

Inventory Management

Process Improvement

Job description

Job details

Operations and Warehouse Manager

Posted on Indeed.com by Employer details Paton Bros. Ltd.

Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.

Location: London, ON

Work location: On site

Salary: $82,000 to $85,000 YEAR annually

Terms of employment: Full time

Starts as soon as possible

Vacancies: 1 vacancy

Source: indeed.com

Position Summary

This role is responsible for overseeing the day-to-day operations of the warehouse while ensuring overall business efficiency. This role manages materials, people, and processes to keep projects on track, while also driving improvements in productivity, safety, and customer satisfaction. The position requires a strong understanding of plumbing and construction supply operations. The manager will be responsible for pulling and packing jobs, returning inventory, and supporting service questions. The Operations and Warehouse Manager provides leadership across warehouse, logistics, and operational functions to ensure smooth and effective workflows.

Paton Bros Plumbing is seeking an experienced Operations Warehouse Manager to lead our growing warehouse operation.

Responsibilities

• Oversee daily warehouse and service operations, including receiving, picking, packing, shipping, and inventory management.
• Lead and optimize operational workflows to reduce inefficiencies and improve productivity.
• Plan proactively, preparing weekly outlines while remaining flexible for urgent changes or last-minute requests.
• Monitor inventory levels, manage ordering and returns, and maintain accurate records in the system.
• Support procurement activities to ensure timely ordering and cost control.
• Collaborate with office staff and field teams to ensure materials and resources are ready for scheduled jobs.
• Oversee logistics, including fleet management and delivery scheduling, to ensure timely fulfillment.
• Manage health and safety compliance, acting as the Management Representative for the Joint Health and Safety Committee.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Provide operational reporting to the executive team and flag issues affecting workflow, staff performance, or customer service.

Leadership & People Management

• Supervise, mentor, and motivate warehouse and operations staff to foster teamwork, accountability, and a positive workplace culture.
• Delegate tasks effectively, ensuring staff understand priorities and deadlines.
• Address performance issues, conflicts, and challenges professionally and fairly.
• Participate in hiring, onboarding, and training to build strong, capable teams.

Process Improvement & Efficiency

• Implement and monitor KPIs to measure productivity, accuracy, and cost-effectiveness.
• Ensure proper use and continuous improvement of warehouse management systems.

Strategic & Administrative Support

• Assist with forecasting, planning, and budgeting to support operational and warehouse needs.
• Identify opportunities for cost savings and operational efficiency improvements.
• Provide guidance and problem-solving support across warehouse, office, and plumbing teams.
• Suggest updates to policies and procedures to enhance operational efficiency and safety.
• Assist with event planning and other operational initiatives as needed.

Qualifications & Skills

• Plumbing Knowledge (Mandatory): Hands-on experience in plumbing is required. The successful candidate must have a strong understanding of plumbing parts, tools, materials, and installation/service processes. This includes familiarity with plumbing terminology, interpreting job scopes, and supporting both inventory control and job preparation for plumbing-related service calls and installations.
• Knowledge & Experience: 5+ years of progressive experience in operations, logistics, or warehouse management; plumbing, construction supply, or industrial distribution experience strongly preferred.
• Proven leadership in supervising and motivating teams.
• Strong knowledge of inventory management systems, warehouse management systems.
• Experience with budgeting, resource allocation, and process improvement initiatives.
• Excellent organizational, analytical, and communication skills.

Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.