Warehouse Operations Lead: Scale Throughput to 10k+ Units

Dirac Trading Group; Acton; On-site; GBP 40,000 - 65,000; Full time

Job summary

Dirac Trading Group is expanding its warehouse capabilities in Acton, London. We seek an Operations Manager to own throughput, quality control, staffing, and system integration with our WMS.

You will design scalable processes to grow from 2,000 to 10,000+ units per day and partner with our tech team to build the internal systems the warehouse runs on. Must be hands-on on the warehouse floor and able to manage dynamic volumes.

Qualifications

• Experience running warehouse, fulfilment, 3PL or e-commerce operations.
• Ability to manage throughput and accuracy on the floor.
• Proactive problem-solving when things go wrong, including overtime and defects.
• Comfort using AI tools (e.g., Claude, Codex).

Responsibilities

• Plan inbound shipments, capacity, and labour to match demand.
• Define QC standards, supplier checklists, audits.
• Lead rotas, training, and recruitment of warehouse staff.
• Build KPI framework for pick/pack, space use, and accuracy.
• Work with engineers on the WMS and warehouse processes.
• Resolve fulfilment and shipment queries with customers.

Skills

Warehouse operations

Team leadership

Quality control

Throughput management

WMS

AI tooling

Tools

WMS

Job description

Dirac Trading Group is expanding its warehouse capabilities in Acton, London. We seek an Operations Manager to own throughput, quality control, staffing, and system integration with our WMS.

You will design scalable processes to grow from 2,000 to 10,000+ units per day and partner with our tech team to build the internal systems the warehouse runs on. Must be hands-on on the warehouse floor and able to manage dynamic volumes.