Warehouse & Logistics Supervisor

Westcountry Group; Andover; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Profit sharing

23 days holiday

Volunteer leave (2 days)

Private healthcare

Employee assistance program

Parking

Kitchen facilities

Tea, coffee & snacks

Friday team lunches

Job summary

Westcountry Group in Andover seeks a Warehouse & Logistics Supervisor to lead a small operations team and oversee goods in, storage, picking, packing and despatch. Collaborate with project managers and sales for on-time, accurate orders.

The role rewards hands-on leadership, strong organisation, and solid knowledge of inventory management and warehouse safety. Forklift licence preferred; lifting involved.

Qualifications

• Experience as a warehouse supervisor or team leader.
• Good understanding of inventory management and warehouse management systems.
• Working knowledge of warehouse safety and transport compliance.
• Hands-on, highly organised and calm under pressure.
• Natural problem-solver with team development skills.

Responsibilities

• Supervise daily warehouse operations, including goods in, storage, picking, packing and despatch.
• Lead, train and develop the operations and logistics team, including inductions and appraisals.
• Plan drivers' routes and coordinate client site deliveries with project managers and sales teams.
• Maintain accurate stock levels and report KPIs such as order accuracy and on-time delivery.
• Ensure vehicles, forklifts and racking are safe and compliant, including vehicle checks and inspections.
• Identify improvements to warehouse and delivery processes and help control operating costs.

Skills

Warehouse supervision

Team leadership

Inventory management

Warehouse safety

WMS knowledge

Tools

Counterbalance forklift

Transport compliance

Job description

Full-time: 7am – 5:30pm (42.5 hours) TBC

Based: Andover, with occasional travel to our Plymouth site

Responsible for supervising the day-to-day running of our warehouse and delivery operations, from receiving and storing stock through to picking, packing and despatch. Our Warehouse & Logistics Supervisor leads a team of Customer Service Delivery Drivers and Fitters and works closely with project managers and other roles in our business to ensure excellent service. The aim is to fulfil every order accurately and on time while keeping the warehouse safe, efficient and well organised.

The successful applicant will have experience as a warehouse supervisor or team leader, a good understanding of inventory management and warehouse management systems and working knowledge of warehouse safety and transport compliance.

The role will suit someone who is hands-on, highly organised and calm under pressure. They should also be a natural problem-solver who enjoys leading and developing a team.

The role includes:

• Supervising daily warehouse operations, including goods in, storage, picking, packing and despatch.
• Leading, training and developing the operations and logistics team, including inductions, holiday cover, absence and appraisals.
• Planning drivers' routes, managing the delivery orders inbox and coordinating client site deliveries with our project managers and sales teams.
• Maintaining accurate stock levels and records, and reporting on KPIs such as order accuracy and on-time delivery.
• Keeping vehicles, forklifts and racking safe and compliant, including vehicle checks, LOLER examinations, racking inspections and drivers' hours.
• Identifying improvements to warehouse and delivery processes and helping to control operating costs.

A full driving licence is essential, and a counterbalance forklift licence is required (or a willingness to obtain one). An IOSH or Level 3 transport and warehouse operations supervisor qualification would be an advantage. The role is active and involves lifting.

Reports to: Operations Manager (based at Plymouth site)

Working pattern: Mon – Fri, 60 min lunch break. TBC

Benefits:

Profit share discretionary bonus scheme. 23 days holiday (exclusive of bank holidays so 31 total). Two days paid Volunteering Leave. Private Healthcare. Confidential Employee Assistance Program. Parking, kitchen facilities, free tea, coffee and snacks. Friday lunches as part of a great friendly team.

Current team size: 3

Operations function size: 9

Current company size: 37

Westcountry Group is a family business and a certified Investors in People organisation with a positive culture which extends to all members of our amazing team. The working environment is people-orientated, friendly and fast-paced with a team that pulls together to manage the peaks and troughs of the business.