Warehouse & Logistics Operative – Redhill, Surrey

NSSLGlobal Group; Redhill; On-site; GBP 23,000 - 32,000; Full time

Job summary

NSSLGlobal Group is seeking a Warehouse & Logistics Operative in Redhill, Surrey. You will support the Production/Warehouse Manager, handle admin and warehouse tasks, and supervise staff in the Manager's absence.

The role requires 5+ years in warehousing, ability to communicate across teams, and forklift certification. You will manage goods in/out, packing, and ensure accurate stock records while maintaining safety standards.

Qualifications

• Good level of secondary education and numerate/literate.
• Able to communicate at all levels within the company.
• Provide 5-year work history check and obtain Security Clearance.
• Computer literate with ability to learn new systems quickly.
• Physically capable of moving heavy loads; forklift trained.
• Minimum 5 years warehouse experience; forklift certificate.

Responsibilities

• Provide support to Production/Warehouse Manager for admin duties and warehouse operations.
• Act as first contact for escalations within the Warehouse.
• Maintain control of materials in store locations and supervise staff in absence.
• Pack goods for dispatch and ensure items arrive in optimum condition.
• Handle goods documentation, stock records and warranty databases.
• Drive health and safety processes and operate forklift and MEWP when required.
• Assist in covering post duties and provide facilities support as needed.

Skills

Warehouse experience

Communication

Computer literacy

Physical fitness

Forklift certificate

Security clearance

Education

Secondary education

Job description

Warehouse & Logistics Operative – Redhill, Surrey

July 2026 Location: UK

Main Purpose of Job

• Provide Production and Warehouse Manager with support in relation to administrative duties, ensuring efficient operation of the Warehouse.
• Act as a first point of contact for escalations within the Warehouse.
• Maintain the physical and administrative control of materials brought in and issued from the Company’s store locations.
• Supervise all staff within the Warehouse environment in the Production and Warehouse Manager’s absence.
• Packing goods for airfreight and domestic dispatch to ensure they arrive in optimum condition.

Key Tasks

• Maintain an efficient Goods Inwards/Outwards procedure, understand correct documentation for processing goods inwards, packing lists, dispatch notes, pro‑forma invoices, advice notes, etc., and keep filing up to date.
• Maintain accuracy of serial number tracked items and update the warranty database (Excel) and other databases as required.
• Work closely with the returns administrator to ensure that all non‑conforming and faulty goods received are handled effectively and in line with company performance measures.
• Participate in product awareness and administrative process training as may be required to maintain an effective level of support.
• Be responsible for Hazardous Goods (Lithium batteries) packing, be aware of the controls required for the transport of Hazardous Goods and comply with procedures in place regarding this.
• Be aware of the Known Consignor Status of the company and maintain standards and procedures in this regard.
• Oversee Stores consumables ordering process (Packaging/Stationary/PPE/Tools etc.).
• Perform stock related tasks with a high level of accuracy.
• Provide a secondary point of contact for Newcastle site Stores person, and assist remote sites with inventory/process queries.
• Drive compliance with Health and Safety processes within the Stores environment.
• Assist with packing goods for dispatch, including airfreight, and maintain accuracy at all times.
• Operate counterbalance forklift truck for various duties when required, e.g. unloading of goods, Warehouse replenishment.
• Operate MEWP (Scissor Lift) as and when required.
• Be proactive daily in the maintenance of a rubbish free building.
• Provide Facilities support within the building in terms of assistance minor maintenance tasks, furniture moves etc.
• Assist in covering company post duties when required.

Dimensions

• Follow documented procedures and Quality Control.
• Handle goods and safe storage and dispatch up to a value of approximately £200k.
• Handle external contractors involved in maintenance work up to the value of £5k.

Decision making

• Accept information for stock records on documents received in stores. Goods fit for placing on shelf via returns to stock system.
• Prioritize work within stores and balance day to day requirements of any facilities support.

Judgement

• Accuracy and attention to detail essential.
• Maintain stock in optimum condition with consideration to environment.
• Awareness of safe working practices within Warehouse environment.
• Ability to work quickly & accurately under pressure.
• Adhere to processes to maintain integrity of inventory records.

Contacts With Others

INTERNAL

EXTERNAL

• Delivery Drivers
• Maintenance Engineers and other external contractors
• Others as requested by Production and Warehouse Manager

Equipment

All stores equipment i.e. Scales, Forklift, Pallet Truck, Scissor Lift and various hand tools. PCs and relevant databases and Microsoft Programmes/Internet Portals

Experience/Skills/Qualifications

• Good level of secondary education, literate and numerate. Must have the ability to communicate at all levels within the company and with external agents.
• Must be able to provide 5‑year work history check and obtain Security Clearance.
• Must be computer literate, accurate and have the ability to learn, absorb and remember new computerised tasks quickly.
• Physically capable to cope with loads which have to be moved/carried.
• Minimum 5 years Warehouse experience.
• Certificate of proficiency to operate forklift trucks.

Most Difficult Part of Job

• Short time-scales to complete the work.
• Balancing demands of different groups within the company.
• Ensuring accuracy for wide variety of different computerised processes.
• Maintaining high level of accuracy consistently throughout working day.