Warehouse & Logistics Manager

Optima Recruitment; Esher; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Bonus up to 20%

Pension scheme

Employee Assistance Programme (EAP)

Critical Illness Cover

Income Protection

Death in Service

Healthcare cashback

Job summary

Optima Recruitment is seeking an Experienced Warehouse & Logistics Manager based in Esher to lead our warehouse and logistics operation. You will manage inbound/outbound activities, inventory control, budgets, and health & safety compliance while driving continuous improvement.

You will lead a team, monitor KPIs, and coordinate with internal departments to ensure on-time, compliant, cost-effective service delivery.

Qualifications

• 5+ years in warehouse or logistics management.
• Experience leading warehouse teams in fast-paced environments.
• Budgeting and performance management experience.
• Knowledge of import/export procedures and compliance.

Responsibilities

• Oversee day-to-day warehouse operations including receipt, storage and dispatch.
• Lead and develop warehouse team to meet targets.
• Monitor KPIs and report on performance.
• Coordinate inbound/outbound logistics and compliance with customs.
• Prepare budgets and manage department expenditures.
• Ensure Health & Safety compliance and stock accuracy.
• Produce management information and reports.

Skills

Leadership

Team management

Analytical thinking

Planning & organisation

Communication

Problem solving

Attention to detail

Commercial awareness

Tools

WMS

SAP

Job description

We are looking for an experienced Warehouse & Logistics Manager to lead our warehouse and logistics operation, ensuring the efficient movement of goods while maintaining high standards of service, compliance, and operational performance. The successful candidate will be responsible for managing all warehouse activities, including inbound and outbound logistics, inventory control, import/export processes, budget management, and health and safety compliance. They will lead and develop the warehouse team, monitor key performance indicators (KPIs), and drive continuous improvement initiatives to support business objectives.

• Based in Esher
• £40,000 - £45,000 (depending on experience) + Bonus (worth up to 20% of basic salary)
• 37.5 hours per week
• Very generous contributory pension scheme
• Employee Assistance Programme (EAP).
• Critical Illness Cover (equivalent to one year's salary).
• Income Protection Scheme (75% of salary payable after 13 weeks of continuous sickness absence, subject to scheme rules).
• Death in Service benefit (three times annual salary).
• Healthcare cashback scheme covering optical, hearing, physiotherapy, prescription charges and other everyday healthcare expenses.

Key Responsibilities

• Manage the day-to-day warehouse operation, ensuring the smooth receipt, storage, and dispatch of goods.
• Lead, motivate, and develop the warehouse team to achieve operational targets.
• Monitor and report on warehouse KPIs, identifying opportunities for improvement.
• Oversee inbound and outbound logistics to ensure efficiency and customer service standards are met.
• Coordinate continuous improvement projects to enhance warehouse performance and productivity.
• Manage import and export activities, ensuring compliance with customs and regulatory requirements.
• Prepare, monitor, and control departmental budgets.
• Ensure compliance with Health & Safety legislation and company policies.
• Maintain accurate stock control and inventory management processes.
• Work collaboratively with internal departments to ensure seamless operational performance.
• Produce operational reports and management information as required.
• Undertake any other duties appropriate to the role.

Essential Experience

• Minimum of five years' experience in warehouse or logistics management.
• Proven experience managing warehouse teams within a fast-paced environment.
• Strong understanding of warehouse operations, inventory management and logistics.
• Experience managing budgets and operational performance.
• Knowledge of import and export procedures.
• Excellent understanding of Health & Safety legislation and best practice.
• Experience using Warehouse Management Systems (WMS) and ERP systems (SAP experience advantageous).
• Strong Microsoft Office skills, particularly Excel.

Skills & Competencies

• Strong leadership and people management skills.
• Excellent organisational and planning ability.
• Analytical and problem-solving skills.
• Commercial awareness.
• Excellent communication and interpersonal skills.
• Ability to make informed decisions under pressure.
• Continuous improvement mindset.
• Results-driven with strong attention to detail