Warehouse Fulfillment Person

ICW Consultants Scot Ltd T/a AIR; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for organized Order Fulfillment staff to join their dynamic team. This role is pivotal in ensuring that customer orders are processed accurately and delivered on time, contributing directly to customer satisfaction. You will engage with various teams, including warehousing and sales, to streamline order operations and address customer queries. If you thrive in a fast-paced environment and possess strong communication and organizational skills, this opportunity is perfect for you to grow in a supportive atmosphere.

Benefits

Professional Development Opportunities

Qualifications

• Proven work experience in a warehouse environment.
• Excellent organizational and multitasking abilities.

Responsibilities

• Process, fulfill, and track customer orders using order management software.
• Coordinate with warehousing and shipping teams for timely delivery.

Skills

Communication Skills

Understanding of Supply Chain Procedures

Organizational Skills

Multitasking Abilities

Tools

Order Management Software

Job description

We are seeking a team of organized Order Fulfillment staff to work in our order processing operations.

You should possess excellent communication skills, an understanding of supply chain procedures, and an ability to work in a fast-paced environment.

In short, the role of the Order Fulfillment personis to ensure orders are processed accurately and delivered on time to maintain customer satisfaction.

Responsibilities

• Process, fulfill, and track customer orders using order management software
• Coordinate with warehousing and shipping teams to ensure timely delivery
• Update and maintain accurate records of orders
• Address customer queries related to order delivery
• Work closely with the sales team to handle orders and provide customer service
• Comply with company policies and regulations
• Contribute to team efforts by accomplishing related tasks as needed Their duties and responsibilities include:
• Picking, packing, and shipping orders according to specific requirements
• Ensuring all orders are correctly fulfilled and dispatched to the correct address
• Collaborating with the sales and customer service departments to resolve any issues or complaints
• Managing returns and exchanges, ensuring they are handled efficiently
• Ensuring compliance with safety and hygiene regulations in the storage and dispatch areas
• Conducting regular inventory audits and reporting discrepancies

Qualifications

• Proven work experience in a warehouse environment
• Excellent organizational and multitasking abilities
• Ability to work in a team environment

Benefits

• Professional development opportunities