Warehouse First Line Manager – PM Shift

John Lewis Partnership; City Of London; On-site; GBP 36,000 - 58,000; Full time

Job summary

A leading UK retail organization seeks a Warehouse First Line Manager to oversee operational procedures in the warehouse while managing a team. Responsibilities include ensuring compliance with all safety regulations, maintaining productivity, and supporting team development. Candidates should have experience in warehouse management and a good understanding of safety legislation. This position is a 6-month fixed-term contract based in Coulsdon with a salary range of £36,400 to £57,600 per annum.

Qualifications

• Experience working in a management role in a large Distribution/Warehouse environment.
• Knowledge of warehouse management systems.
• Ability to demonstrate effective relationship building.

Responsibilities

• Oversee operational procedures of the warehouse and manage a team.
• Ensure adherence to Legal, Health and Safety, and Food Safety procedures.
• Maximize productivity and manage costs effectively.

Skills

Management in a Distribution/Warehouse environment

Stock Management

Understanding of Health and Safety legislation

Full disciplinary procedures according to ACAS guidelines

Building relationships with teams and stakeholders

Adapting to changing objectives

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Warehouse First Line Manager, you'll oversee the operational procedures of the warehouse and a team of Partners working in it to ensure the smooth running of our supply chain operation. You'll support the personal development of your team, creating a culture of inclusion and growth for everyone.

Due to its nature, you need to be 18-years or older to work in this role.

Working Pattern - 37.5 hours per week: Earliest start time from 12:00 (midday) and latest finish time 23:00, including weekend working.

Contract - This position is a 6 month Fixed Term Contract, known internally as a Secondment.

Location - Coulsdon CFC

Salary - £36,400 - £57,600 per annum, depending on skills and experience

Key Responsibilities

• Managing the warehouse space to receive, replenish, pick and dispatch products to customers in line with the agreed service level.
• Ensure all Legal, Health and Safety, Food Safety, Working Time Directive and Operational procedures are adhered to at all times, ensuring the safety of self and others.
• Support the delivery of the Business Plan - setting and meeting specific measurable targets for the team.
• To maximise productivity and manage the usage of overtime and agency to improve costs.
• Effectively communicating operational and business plans and changes to all Partners, supporting the implementation of the communications plan set by the Planning Team.
• To support a culture of Continuous Improvement across the department and implement new projects.
• Deliver on key service level requirements that will improve the efficiency of the operation and improve site service.
• Performance Management of all Partners within the team to ensure operational targets are met.
• Ensuring all Personnel policies and procedures are followed that enable Partners to be treated fairly and with respect in line with the Partnership Principles.
• To coach, support and develop the Partner and Management team to enhance job satisfaction and to fulfil their potential and help advancement.
• Promote and emulate the partnership values, implement and support Partnership democracy and way of working within not only the site but the department.
• To ensure information is recorded accurately on all Warehouse and Personnel Management Systems.
• To cover in the absence of the Warehouse Shift Manager.

Essential skills/experience you'll need

• Experience working in a management role in a large Distribution / Warehouse environment with knowledge of working with warehouse management systems
• Stock Management experience
• A good understanding of Health and Safety legislation
• Experience of dealing with full disciplinary procedures according to ACAS guidelines
• Able to demonstrate building great relationships within your own and wider teams, as well as internal and external Stakeholders
• Able to work effectively with changing objectives.

Next Steps

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Thanks for your co-operation in the meantime and for showing an interest in joining JLP.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.