Warehouse First Line Manager (Ecommerce Dept)

First Call Contract Services, Ltd.; Stowmarket; On-site; GBP 38,000; Full time

Job summary

A leading UK brand in Stowmarket is seeking experienced Warehouse First Line Managers to lead operations at a state-of-the-art Distribution Centre. You will manage a team of 50, oversee key operations, and drive process improvements while ensuring health and safety. The ideal candidate has experience in warehouse or manufacturing environments and strong leadership skills. Competitive salary and benefits package offered.

Benefits

Competitive salary

31 days annual leave including bank holidays

Free on-site gym

Subsidised canteen

Free on-site parking

Cycle to Work scheme

Staff discounts across major retailers

Qualifications

• Experience managing teams in warehouse, processing, or manufacturing environments.
• Familiarity with Warehouse Management Systems (WMS) is a plus.
• Confident in Microsoft applications.

Responsibilities

• Lead a team of approximately 50 warehouse operatives.
• Oversee operations across inbound, stock put-away, picking, dispatch, and inventory.
• Support continuous process improvement while prioritizing Health & Safety.

Skills

Team management

Health & Safety prioritization

MS Excel

Communication

Proactive implementation

Tools

Warehouse Management Systems (WMS)

Microsoft Word

Microsoft PowerPoint

Job description

Warehouse First Line Manager - Stowmarket, Suffolk

Shifts: 4 days on / 2 days off (rotating 06:00-14:30 & 14:30-23:00)
Annual Working Days: 244 (vs traditional 260)
Salary: £38k per year increasing to £39k after 3 months, based on experience + benefits package worth up to £1,740/year

First Call Talent Solutions is proud to be partnering with a leading UK brand as they've launch a state-of-the-art Distribution Centre in Stowmarket-the largest warehouse built in over five years. This is a significant opportunity to be part of something truly exciting from the ground up.

We are currently seeking two experienced Warehouse First Line Managers to help shape the future of operations at this flagship site.

What You'll Be Doing:

• Leading a team of approximately 50 warehouse operatives

• Overseeing operations across inbound, stock put-away, picking, dispatch, and inventory

• Supporting continuous process improvement while prioritising Health & Safety

• Collaborating with Inventory, H&S, Planning, and HR teams

• Driving KPI achievement and managing shift efficiencies

• Standing in for the Shift Manager when required, including handovers

• Engaging and motivating staff through briefings and clear performance goals

• Contributing to the setup of new policies, SSOWs, SOPs, and local procedures

Ideal Candidate Profile:

• Experience managing teams in warehouse, processing, or manufacturing environments

• Familiarity with Warehouse Management Systems (WMS) a plus

• Confident in MS Excel, Word & PowerPoint

• A strong communicator and natural leader who thrives on team engagement

• Proactive approach to implementing structure and supporting operational excellence

What's in It for You?

• Competitive salary

• 31 days annual leave including bank holidays

• Free on-site gym

• Subsidised canteen

• Free on-site parking with EV charging points

• Cycle to Work scheme with secure bike storage

• Staff discounts across multiple major retailers