Warehouse First Line Manager

GXO Logistics, Inc.; Worksop; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

Dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Cycle to work

Job summary

GXO Logistics, Inc. is seeking Warehouse First Line Managers for the B&Q Distribution Centre in Worksop. You will lead a team of operatives in a fast-paced, highly automated warehouse environment, ensuring productivity, quality and service targets are met.

The role is full-time, 40 hours weekly on rotating days/afternoons. Salary ranges £34,000–£38,000 per annum with a comprehensive benefits package including pension, private medical and dental insurance, 24/7 GP access, life assurance and more.

Qualifications

• Experience leading teams within warehouse/logistics or distribution environments.
• Experience managing performance, absence, investigations and employee relations processes.
• Proficiency with WMS and Microsoft Office applications.

Responsibilities

• Lead, motivate and develop a team in a highly automated warehouse, ensuring targets are met.
• Drive performance through coaching, communication and engagement.
• Monitor safe use of MHE, RF tech and automated equipment to minimise disruption.
• Champion health and safety culture and manage wellbeing and relations within the team.
• Identify and implement continuous improvement to boost efficiency and customer service.

Skills

Team leadership

Performance management

Communication

Problem solving

IT literacy

Tools

Warehouse Management Systems

Microsoft Office

Job description

Are you a hands‑on supervisor who thrives in a fast‑paced, high‑volume warehouse environment? Do you enjoy leading from the front, keeping teams motivated, and making sure the operation runs safely, efficiently and on time? Ready to take the next step in your logistics career with a business that does things differently?

GXO is currently looking for three Warehouse First Line Managers to join our B&Q Distribution Centre in Worksop. Reporting to the Shift Operations Manager, you'll be responsible for leading a team of warehouse operatives and supporting roles, driving operational performance while ensuring service, productivity, quality, and safety standards are consistently achieved. This is a fantastic opportunity to join one of our largest and most established retail operations and play a key role in delivering an exceptional service to our customer.

This is a full‑time, permanent position working 40 hours per week on a rotating days and afternoons shift pattern (06:00-14:00 / 14:00-22:00). Flexibility will be required to support the needs of the operation because this is logistics after all!

Pay, benefits and more:

You’ll be paid a salary of £34,000 - £38,000 per annum, depending upon experience. You’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work‑life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 58% last year!

What you’ll do on a typical day:

• Lead, motivate, and develop a team operating within a highly automated warehouse environment, ensuring productivity, quality, and service targets are achieved
• Drive performance through effective coaching, communication, and engagement, creating a positive and high‑performing culture
• Monitor the safe and effective use of MHE, RF technology, and automated equipment, ensuring compliance and minimising operational disruption
• Champion a strong health and safety culture, managing performance, wellbeing, and employee relations activities across your team
• Identify and implement continuous improvement initiatives to enhance operational efficiency and customer service

What you need to succeed at GXO:

• Previous experience leading teams within a warehouse, logistics, or distribution environment
• Experience managing performance, absence, investigations, and other employee relations processes
• Good IT skills, including experience using warehouse management systems and Microsoft Office applications
• Strong communication, organisational, and problem‑solving skills, with the ability to work effectively in a fast‑paced operation
• Experience working with MHE and warehouse technology, with previous exposure to automated warehouse environments being advantageous

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.