Warehouse Director

Chapter 2; Greater London; On-site; GBP 70,000 - 120,000; Full time

Benefits offered by this job

25 days holiday rising to 30

5% employer pension contribution

Enhanced maternity and paternity leave

WFH flexibility

Cycle-to-work scheme

Free onsite parking

Job summary

Chapter 2 is seeking a Warehouse Director in South East England to lead a high-volume, technology-enabled fulfilment operation. This hands-on role requires proven leadership in scaling teams and ensuring regulatory compliance within the pharmaceutical supply chain.

The ideal candidate will have full P&L accountability and experience building and leading large operations. The position offers a lucrative package, 25 days holiday rising to 30, and opportunities for substantial impact.

Qualifications

• Experience as Warehouse Director or similar with full P&L accountability.
• Track record in scaling a team of 150+ in a regulated environment.
• Hands-on visible leadership in a fast-paced setting.

Responsibilities

• Lead a shift-based team of 150+ across a 24/7 operation.
• Ensure regulatory and compliance accountability.
• Improve the end-to-end fulfilment journey.

Skills

Senior operational leadership

P&L accountability

Regulatory compliance

Team building and leadership

High-volume operations experience

Tools

WMS

ERP systems

Job description

Warehouse Director | High-Volume Regulated Fulfilment | South East England

The warehouse exists, the volume is real, and the operation needs a leader who has been here before. Someone who has walked into a site that is not performing, rebuilt it from the inside out, and left it running at a standard others benchmark against.

This is not a strategic oversight role. You will be on the floor daily, setting the pace, holding the standard, and building the team around you. This requires daily presence, hands‑on leadership, and the conviction to make hard calls quickly.

The Business

A fast-scaling, technology-enabled fulfilment operation in Southeast England, processing high volumes of regulated orders daily with a clear agenda to become a nationally significant operation. Think FMCG scale operational rigour applied to an environment where every order directly impacts a real patient.

The operation funds the entire business. The GM of this function sets the standard for everything.

What You Will Own

• Warehouse Director, Head of Warehouse, or Senior GM level experience with full site P&L accountability
• Building, leading, and developing a shift-based team of 150+ across a 24/7 operation
• Regulatory and compliance accountability. GDP, GPhC, CQC, and patient safety frameworks
• Design and continuous improvement of the end-to-end fulfilment journey
• Partnering with technology and product teams to build better operational systems

What We Need From You

• Senior operational leadership at Operations Director, Head of Operations, or GM level with full P&L accountability
• Proven track record of scaling a 150+ person, 24/7 shift-based operation in a regulated environment
• Built or significantly rebuilt an operation from scratch. Not inherited and maintained a steady-state function
• Background in FMCG, e-commerce fulfilment, pharmaceutical supply chain, food manufacturing, healthcare logistics, or industrial logistics
• Visible, on-site leadership. You are on the floor as much as you are in the boardroom

Strongly preferred

• Experience with WMS, automation, RF scanning, or ERP systems in a high-volume environment
• Familiarity with GDP, GPhC, CQC, or equivalent regulatory frameworks
• Direct pharmacy, healthcare, or pharmaceutical fulfilment experience
• GPhC registered pharmacist. Strong advantage but not a requirement

The Person

You have scaled operations that others said couldn't be scaled. You have built teams that others said couldn't be built. You are energised by complexity, unbothered by ambiguity, and motivated by the idea that what you build every day directly improves outcomes for real people.

You are not looking for a comfortable next step. You are looking for genuine ownership of something significant.

What's On Offer

• Lucrative Package. No ceiling if the person is right
• 25 days holiday rising to 30 over two years, plus 8 bank holidays
• 5% employer pension contribution
• Enhanced maternity and paternity leave
• WFH flexibility and cycle-to-work scheme
• Free onsite parking
• Direct access to the founding team and genuine scope to shape the direction of the operation.

If you have built high-volume regulated operations at scale and want full ownership of something that matters. Apply NOW!!!