Lead Warehouse Technician - Uxbridge

Encore; Uxbridge; Vor Ort; GBP 31.000 - 37.000; Vollzeit

Benefits dieser Stelle

Private healthcare

Volunteering support

Enhanced family leave

Perkbox & EAP

Sick pay

Recognition scheme

Referral scheme

Defined career path

State-of-the-art technology

Global opportunities

Long service program

Zusammenfassung

Encore, based in Uxbridge, is seeking a Lead Warehouse Technician to manage the distribution and receiving of event technology equipment. This on-site role requires independence and teamwork to meet deadlines while delivering excellent warehousing services.

You will supervise stock, coordinate with repair technicians, and support the Warehouse Supervisor. Responsibilities include loading/unloading, inventory control, ordering spare parts, and maintaining safety and quality standards.

Qualifikationen

• 3+ years of warehouse experience.
• Strong verbal and written communication.
• Proficiency with MS Office.
• Ability to prioritize workload and meet deadlines.
• Experience leading a team and coordinating with internal/external clients.

Aufgaben

• Ensure 100% accuracy in all warehouse duties.
• Load and unload trucks.
• Process customer receipts, orders, inventory and cycle counts.
• Package orders to minimize damage.
• Oversee equipment preparation and maintenance per SOPs.
• Plan workload and coordinate with Repair Technicians for maintenance.
• Maintain stock of spare parts and assist with replenishment.
• Support scheduling and assist Warehouse Supervisor as needed.

Kenntnisse

Basic math

Verbal communication

Written communication

Prioritization

Team leadership

MS Office Suite

Warehouse experience

Tools

MS Office

Jobbeschreibung

Lead Warehouse Technician

Uxbridge, London

On‑Site Role

Salary: Up to £34,000 dependant on experience

Company Benefits:

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the‑art technology
• Global presence and opportunities worldwide
• Long Service Programme

Position Overview

Responsible for the distribution and receiving of event technology equipment. Efficiently works both independently and as part of a successful team to meet deadlines. Maintains positive relations with external or internal customers and vendors. Provides excellent warehousing services, while exceeding customer service expectations. Provide support to the Senior Warehouse Technician or Warehouse Supervisor on scheduling, employee relations and other duties as assigned.

Key Job Responsibilities

Warehouse Support

• Accomplish all warehouse duties and functions in a quality manner with 100% accuracy.
• Load and unload trucks.
• Drive Results - Process all customer receipts, customer orders, inventory stocking and cycle counts within established standards.
• Verify for quality then package customer orders for shipment in a manner to reduce damage.
• Oversee and lead all equipment preparation and maintenance in accordance with the prescribed SOPs
• Regularly check upcoming jobs in the system, and forward plan and schedule work load for preparation, maintenance and cleaning of all stock
• Maintain an accurate stock of all spare parts, including lamps, and place order from suppliers in a reasonable timeframe to cover any upcoming shortages or scheduled maintenance.
• Responsible for ensuring that the required cleaning, testing, maintaining, prepping, repairing and storing of equipment is completed prior to and after any job.
• Coordinate with the Repair Technicians on any upcoming scheduled maintenance and/or emergency time consuming repairs which must be undertaken.

Staff Development

• Manage scheduling and work with and back up Warehouse Supervisor with any management duties.
• See the Bigger Picture - Assist in training warehouse staff on all policies, standard operation procedures, and Encore service expectations.
• Value People - Serve as a mentor for new hires and as-needed labour.
• Deliver World Class Service - Model and reinforce a positive working environment centred on Company values.
• Maintain a positive employee relations environment for all employees including employee motivation, coaching and counselling.

Facility Maintenance and Safety

• Maintain housekeeping of the warehouse facility at a superior level.
• Do the Right Thing - Ensure a safe working atmosphere and practices in warehouse.
• Uphold the highest level of safety standards, adhere to health and safety regulations and ensure that all team members and contractors abide by the same standards and regulations.
• Report all health and safety issues to the Warehouse Manager or Director and HSE Manager.

Customer Focus

• Conduct self with respect in terms of attitude with others and job function.

Job Qualifications

• Basic math skills
• Sound verbal and written communication skills
• Ability to prioritize work and work accurately under pressure of deadlines
• Experience with MS Office Suite
• Ability to lead other team members and work effectively with internal/external clients
• 3+ years of previous warehouse experience

Competencies

• Concern for Quality
• Exceeds Customer Expectations
• Communication
• Teamwork
• Integrity