Warehouse Associate

OPLOG; Leighton Buzzard; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading tech-enabled fulfillment startup in Leighton Buzzard is looking for a Warehouse Associate to ensure smooth operations in inventory management and customer service. Responsibilities include receiving and packing orders, processing returns, and monitoring stock levels. Candidates should have previous experience, strong customer service skills, and the ability to work independently or in teams, focusing on enhancing efficiency in logistics.

Qualifications

• Previous experience in a related role.
• Ability to work independently and as part of a team.
• Knowledge of relevant software and computer systems.

Responsibilities

• Receive customer orders and efficiently process them.
• Ensure that orders are correctly picked/packed for delivery.
• Monitor stock levels and report key findings to leadership.

Skills

Customer service skills

Organizational skills

Time management skills

Problem-solving skills

Communication skills

Job description

Who We Are:

Hello! We are OPLOG, Turkey’s leading tech-enabled fulfillment startup enabling e-commerce brands across Europe to streamline and optimize their post-purchase fulfillment operations. We enable e-commerce brands to operate in various markets without physical boundaries through our international fulfillment networks with the ability to track all the inventory and operational processes.

Recognized by Deloitte as Turkey’s fastest-growing tech company, we raised €11 million from one of Turkey’s leading investment funds, Esas Private Equity. Our goal is to be the #1 best fulfillment technology in the industry. We work with global companies such as SONY, Tupperware, Rossmann, and many local champions.

As one of the first companies to utilize proprietary robotics technology in our fulfillment centers, we aim to support and propel brands/companies beyond industry 4.0 transformation. By creating a reliable and connected fulfillment infrastructure, we help brands and companies scale their businesses by allowing them to focus on their products, not the delivery journey.

About the Role:

The purpose of a Warehouse Associate is to ensure the smooth and efficient operation of a business's supply chain and inventory management processes. This includes receiving, stowing, picking, and packing orders, processing returns and exchanges, and managing stock levels. The Warehouse Associate is also responsible for providing excellent customer service, ensuring customer satisfaction, and resolving customer queries.

What You'll Do:

1. Receive customer orders and efficiently process them
2. Ensure that orders are correctly picked/packed for delivery
3. Track orders and update customers on delivery status
4. Handle customer returns and process them accordingly
5. Process incoming deliveries and unload goods to stock in
6. Monitor stock levels and report key findings to leadership
7. Work with team members to ensure a smooth process

Who You Are:

1. Previous experience in a related role
2. Strong customer service skills
3. Excellent organizational and time management skills
4. Ability to work independently and as part of a team
5. Ability to think quickly and problem solve
6. Knowledge of relevant software and computer systems
7. Good communication and interpersonal skills