Warehouse Assistant (FTC)

Travis Perkins; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A market-leading distributor of pipeline and heating solutions is looking for a Customer Service Apprentice in Norwich. You'll gain valuable experience and support through a structured apprenticeship program while working across various branches. The role offers a competitive salary, bonus potential, and numerous career advancement opportunities. Join a company recognized for its commitment to inclusivity and employee development.

Benefits

22 days holiday plus bank holidays

Discounts and access to health advice

1:1 coaching and mentoring

Qualifications

• Immersive attitude towards work and learning.
• Ambition to build a career within the company.
• Willingness to work across all areas of the branches.

Responsibilities

• Assist customers at the trade counter and over the phone.
• Work with a team to ensure safe and efficient product delivery.
• Participate in training and development programs.

Job description

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Customer Service Apprenticeship

Salary: Dependant on Experience + Bonus + 22 days holiday plus bank holidays + discounts and access to health and well-being advice and support.

Hours of work: Our working hours offer a great work-life balance - most of our customers choose to enjoy their weekends and bank holidays, which means you can too!

What are we looking for? Future leaders of our business are critical to our success. We’re recruiting new Apprentices who are keen to immerse themselves and work across all areas of our branches with the ambition and desire to build a career with us.

Who we are? We’ve been around a long time and know a thing or two about our sector. Today, we’re the UK’s market-leading distributor of pipeline and heating solutions and are well known for our innovative approach. We’re part of the Travis Perkins Group, recognized as one of the UK’s top employers.

At BSS, everyone pulls together. You’ll be welcomed by down-to-earth people, proud of what they do, with a determination to succeed and a passion for excellence. The people in our business are the cornerstone of our success. Join us and be part of a valued team where ideas, opinions, and contributions matter. We offer opportunities and benefits that make a career rewarding and worthwhile. Our average length of service is 10 years because we strive to make BSS a great place to work.

How we’ll support you? From the start, you’ll be supported in your development through our Service and Know How Programme, a 12-month Apprenticeship that provides the tools to succeed. You’ll explore our safety culture, products, services, and customer base. Through 1:1 coaching and mentoring, you’ll have a strong support network that guides you through the apprenticeship and your daily development. Over the year, you’ll build the foundations for your future career and gain a nationally recognized qualification. With apprenticeships covering 90% of our roles, there are multiple opportunities to fast-track your career within our Group. Our Apprenticeships are award-winning; in 2022, we were voted as the 11th best employer of Apprentices and 33rd best employer overall.

What you’ll be doing? You’ll gain exposure to various areas within your branch, discovering where your strengths and interests lie. This may involve talking to customers at our trade counter or over the phone. You’ll work with a team to ensure our products reach customers safely and efficiently. Every day will be different, and you’ll experience all that a BSS branch has to offer.

Are you ready to join our team and take the next step in your career? Apply now!

We’re committed to becoming a truly inclusive employer. We want everyone to be at their best, feeling safe, welcome, and confident to be their authentic selves. Be you—because it makes us, us.