Warehouse Assistant (21 hours)

People First; Kingsteignton; On-site; GBP 13,000 - 16,000; Full time

Benefits offered by this job

34 days holiday

Life Insurance

Medical Insurance Lite

Wellness Programmes

Pensions scheme

Long Service Awards

Discount Scheme

On-site Parking

Casual dress

Cycle to Work Scheme

Learning and Development Opportunities

Hybrid Working

Job summary

Taking Care is recruiting a Warehouse Assistant to join our Devon warehouse team. You will pick, pack and dispatch alarm devices and related stock, ensuring accuracy and timely delivery to customers.

You’ll support refurbishment activities, maintain stock records, and liaise with Royal Mail and couriers to optimise deliveries. A proactive team player with experience in stock management and Excel will thrive in this hands-on role.

Qualifications

• Experience in warehouse, stores or stock control.
• Strong organisational and problem-solving abilities.
• Ability to work well in a team.
• Pick and pack experience.
• Experience in ISO 9001 environment.
• Experience with Royal Mail Online Business Account (OBA).
• Experience with courier dispatch systems or logistics databases.
• Experience with stock management systems such as Navision.

Responsibilities

• Pick, pack and dispatch alarm units and fulfilment stock within agreed timescales.
• Process customer sales orders from receipt through to dispatch.
• Maintain accurate stock records and support stock control processes.
• Prepare and ship alarm units, accessories and marketing materials.
• Collaborate with Royal Mail and courier services for efficient deliveries.
• Report stock issues to the Warehouse Manager.
• Support regular stock takes to ensure accuracy.
• Assist refurbishment activities and clean devices to high standards.
• Ensure procedures are followed and cost-effective packing/postage.
• Provide excellent customer service when required.

Skills

Accurate details

Self-motivated

Prioritise workloads

Strong communicator

Team player

Heavy lifting

Microsoft Office

Navision

Sage Intacct

Tools

Navision

Sage Intacct

Royal Mail OBA

Courier dispatch systems

Job description

Join a Team That Makes a Difference Every Day

Warehouse Assistant

Location: Kingsteignton, Newton Abbot
Salary: £14,880 per annum (£24,800 FTE)
Hours: 21 hours (Friday, Saturday & Monday, working 8.30-4.30with Monday shifts including Bank Holidays)

Start date: To be confirmed at interview

About the Role

Are you organised, reliable and enjoy working as part of a busy team? We are looking for a Warehouse Assistant to join our Warehouse team in Devon. This is a hands-on role where you'll help ensure our personal alarm devices and associated equipment are accurately picked, packed and dispatched to customers. You'll play an important part in maintaining stock accuracy, supporting refurbishment activities and helping us deliver an excellent service to our customers.

What You'll Be Doing

As a Warehouse Assistant, your responsibilities will include:

• Picking, packing and dispatching alarm units and fulfilment stock within agreed timescales.
• Processing customer sales orders from receipt through to dispatch.
• Maintaining accurate stock records and supporting stock control processes.
• Preparing and shipping alarm units, accessories and marketing materials in line with picking notes.
• Working closely with Royal Mail and courier services to ensure efficient deliveries.
• Reporting stock issues to the Warehouse Manager.
• Supporting regular stock takes to maintain accuracy and identify discrepancies.
• Assisting with alarm refurbishment activities, including booking in equipment and cleaning devices to a high standard.
• Ensuring warehouse procedures are followed and helping maintain cost-effective packing and postage processes.
• Providing excellent customer service and support where required.

What We're Looking For

We're looking for someone who is:

• Accurate and detail-oriented.
• Self-motivated with a proactive approach.
• Able to prioritise workloads and meet deadlines.
• A strong communicator who enjoys working as part of a team.
• Flexible and willing to support different areas of the warehouse operation.
• Comfortable lifting and moving boxes weighing up to 20kg.
• Confident using Microsoft Office applications, including Word, Excel and Outlook.
• Able to learn and use internal systems.

Experience and Skills

• Previous warehouse, stores or stock control experience.
• Strong organisational and problem-solving abilities.
• Ability to work effectively in a team environment.
• Pick and pack experience.
• Experience working within an ISO 9001 quality environment.
• Experience using Royal Mail Online Business Account (OBA).
• Experience using courier dispatch systems or logistics databases.
• Experience using stock management systems such as Navision.
• Experience using stock management systems such as Navision/Sage Intacct

Why Join Taking Care?

At Taking Care, you'll be joining a team dedicated to helping people live independently and safely. You'll have the opportunity to make a real difference while working in a supportive and collaborative environment.

Successful shortlisted candidates will be invited to attend an assessment centre interview on 21 October 2026.

We reserve the right to close this vacancy early should we receive a high volume of suitable applications or fill the position.

What we offer

• 34 days holiday which is inclusive of bank holidaysand your birthday off!
• Life Insurance and Medical Insurance Lite
• Wellness Programmes
• Pensions scheme
• Long Service Awards, Discount Scheme, On-site Parking and Casual dress
• Cycle to Work Scheme
• Learning and Development Opportunities
• Hybrid Working - You may have the opportunity to apply to work from home on some shifts after completing six months' service. Please note that this benefit does not apply to all roles

Interview ID Requirements

If invited to interview, you will be required to bring original identification documents to support right to work checks and pre-employment screening. This may include a valid passport, birth certificate, driving license and/or proof of address. Failure to provide the requested documentation may result in your interview being postponed or your application not progressing further in the recruitment process.

Linhay HouseLinhay Business ParkAshburtonDevonTQ13 7UPUnited Kingdom