Warehouse Assistant

British Heart Foundation; South Shields; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

38 days annual leave

Wagestream - early wage access

25% staff discount

Pension with employer contributions

Cycle to work scheme

24/7 Virtual GP

Job summary

British Heart Foundation stores in Sunderland are seeking a part-time Stockroom Assistant. You will sort and prepare donations, help stock the shop floor, and support a fast-paced retail operation.

The role involves manual handling and weekend/holiday work on a rota basis in a busy furniture store. We’re looking for reliable team players who keep the stockroom and shop floor tidy, follow safety rules, and assist volunteers.

Qualifications

• Teamwork and communication with colleagues and volunteers.
• Attention to detail in sorting and stocking donated items.
• Ability to work under pressure in a fast-paced retail environment.
• Comfortable with manual handling and moving large items.
• Customer-focused service with flexible weekend availability.

Responsibilities

• Organise donated items and prepare them for sale/ handling and moving deliveries arriving in stores.
• Ensure shop floor is well stocked at all times.
• Follow safety regulations and promote health, safety and wellbeing.
• Identify unsaleable donations for recycling.
• Keep stockroom tidy and well organised.

Skills

Teamwork

Attention to detail

Under pressure

Manual handling

Customer focus

Job description

Are you looking to make a difference while working in a dynamic and fulfilling role? Are you passionate about customer-service and sustainability?

Look no further - join us as a Warehouse Assistant in Sunderland. The role is part time for 21 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.

What does this role involve? As a Stockroom Assistant, you'll be at the heart of our retail operation by sorting, checking and making the most out of the variety of donations we receive behind the scenes. This is not just a standing behind the till or filling shelves type of job. Join a fast-paced environment where no two days are the same and everyone works as a team to fund life-saving research.

• Organising donated items and preparing them for sale/ Handling and moving the delivery of furniture and appliances that arrive in our stores
• Ensuring the shop floor is always well stocked
• Working in line with safety regulations and promoting health, safety and wellbeing in everything you do
• Identifying unsaleable donations for recycling
• Keeping the stockroom organised and tidy

Please note, this role can be physical demanding and moving a high volume of donation bags / involves lifting large pieces of furniture. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

Requirements

• Previous retail experience isn't essential. If you're an avid collector who likes to keep things neat and tidy, then we'd like to hear from you!
• You’ll be confident working within a team and able to guide the activity of volunteers
• You’ll work well under pressure and on your own initiative in a dynamic and fast-paced environment
• Attention to detail in everything you do
• Comfortable with a high level of hands on manual work that involves moving large items/volumes of stock

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.

Benefits

• 38 days annual leave (with the option to sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discount options for gym membership
• Discounts with a range of retailers