Warehouse Assistant

No.4 Design Company Limited; Greater London; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days’ holiday

Private Medical Insurance

Medicash plan

Life insurance

EAP through the Wisdom App

Product allowance

50% discount for family and friends

Retailer discounts

Cycle to Work

Electric Car schemes

Free breakfast bar

On-site parking

Regular social events

Job summary

Tropic HQ is seeking a Warehouse Assistant to support day-to-day operations, ensuring stock is handled accurately and efficiently across multiple sites. You will pick, transport and store components, receive and dispatch goods, and operate various forklift equipment.

The role requires previous warehouse experience, a full UK driving licence, proficiency with WMS/ERP systems, and a proactive, safety-first approach.

Qualifications

• Previous experience in a warehouse, logistics or fulfilment environment essential.
• Full UK driving licence is essential, with willingness to drive a company van.
• Experience operating warehouse equipment and forklifts.
• Strong attention to detail and safety-conscious approach.
• Ability to work independently and as part of a team.
• Expert in using warehouse systems (WMS/ERP).

Responsibilities

• Pick, transport and store components and products across warehouse locations.
• Deliver and receive goods to and from internal departments.
• Receive, unload and load goods in and out of the business.
• Support regular stock takes throughout the year.
• Operate warehouse equipment, including counterbalance, Flexi, PPT and order picker forklifts.
• Use warehouse management (WMS) and order management systems (OMS) effectively.
• Identify areas of improvement and report discrepancies, damages or stock issues promptly.
• Follow all health, safety and environmental requirements and maintain a safe warehouse.

Skills

Warehouse experience

Safety conscious

Attention to detail

Team player

WMS/ERP expertise

Full UK driving licence

Forklift licences

Tools

Forklift licences

Job description

About The Role

We’re looking for a Warehouse Assistant to play a key role in the day-to-day running of our warehouse, supporting the smooth flow of goods and making sure stock is handled accurately and efficiently.

Key Responsibilities

Operations

• Pick, transport and store components and products across warehouse locations
• Deliver and receive goods to and from internal departments
• Receive, unload and load goods in and out of the business
• Support regular stock takes throughout the year
• Operate warehouse equipment, including counterbalance, Flexi, PPT (ride-on pallet truck) and order picker forklifts
• Support other departments during quieter periods as required

Systems

• Use warehouse management (WMS) and order management systems (OMS) effectively
• Identify areas of improvement, in acting change where possible.
• Ensure all stock movements are recorded correctly; reporting discrepancies, damages, or stock issues promptly

Compliance & Health and Safety

• Follow all health, safety and environmental (HSE) requirements
• Operate equipment safely, ensuring compliance with training and safe working procedures (SWPs)
• Maintain a clean, safe and organised warehouse environment
• Work in line with all regulatory and compliance requirements

What We're Looking For

• Previous experience in a warehouse, logistics or fulfilment environment essential.
• Comfortable working across multiple truck types in a fast-paced, multi-site operation.
• Reliable, safety-conscious and proactive, with strong attention to detail.
• A proactive, hands‑on approach with a strong work ethic
• Ability to work both independently and as part of a team
• Expert in using warehouse systems (WMS/ERP).
• Full, valid UK driving licence is essential, with confidence and willingness to drive a company van as part of the role.
• Counterbalance, Flexi (reach) and Order Picker/PPT (ride‑on pallet truck) forklift licences ideally held, along with a few years' hands‑on experience operating this equipment.
• Willingness to undertake further in‑house forklift and van driving training or refreshers as required.
• Strong awareness of health and safety practices

What We Offer

• Employment Type:This role is offered full‑time, either Monday to Friday,7am to 5pm, or Wednesday to Sunday 7am to 5pm.
• Location:Tropic HQ is a short walk from Beddington Lane Tram stop and Therapia Lane with direct links to East Croydon and Wimbledon.
• Salary:£15.00 per hour
• Benefits:28 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance (All available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, on‑site parking, regular social events, and plenty of well‑being treats throughout the year.
• Start Date:Immediate

About Tropic

Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special.

We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in!

We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.

Tropic's Commitment to Equal Opportunities

Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.