Direct message the job poster from Curd & Cure
Owner of award winning brands Kent Crisps, Kentish Oils, Kentish Condiments and A Little Bit Food Co
PURPOSE OF THIS ROLE:
The purpose of the Warehouse and Logistics Manager role is to effectively lead & manage the warehouse and logistics functions within the business, ensuring business results are maximised and continuous improvements are identified and implemented.
This position is a key member of the Management Team and has direct p&l responsibility for all operational costs.
KEY RESPONSIBILITY 1:
Contribute to company strategy in the areas of warehousing and distribution to ensure that the company achieves its short and long-term goals.
- Continuous audit, review and improvement of all operational processes according to current and future trade.
- Key member of the Company’s management team with input on all business planning and strategy setting.
- Operations quarterly plans and annual plans are up to date and being effectively implemented and reported on
- All Operational reporting and planning is accurate and on time. The entire management team have a clear understanding of the Operational Outcome and Activity KPI's.
KEY RESPONSIBILITY 2:
Ensure the Operational team is effectively managed and organised to achieve the company’s KPI’s. Ensure Team members are engaged and 90% of the Team are A Players or A Players in Training.
- Annual and quarterly planning of operational staffing requirements alongside company budget and any re-forecasts.
- Overview of operational staffing versus business performance and identifying any staffing amendments required.
- Responsible for the recruitment and on-boarding of all new operational team members, in line with company values.
- Ensure all operational team members are trained in line with latest legislation, company policy and process.
- 80% of the Operational Team are achieving 90% or more of their scorecard outcomes and individual/team KPI's
- Huddles, meetings and 1-1's are consistent and effective (identify and address risks, focus on outcomes and shared/cascade information accurately and timely).
- Sign off on all operational department holiday requests and seasonal staffing plan in line with expected revenue.
- The operational team have a detailed understanding of their individual KPI's as well as the broader operational team KPI's. Ensure these are reviewed weekly and targeted action plan is created to make improvements where needed.
- Oversee daily running of all operational departments to ensure efficiency is maximised and customer service level targets are met.
KEY RESPONSIBILITY 3:
Develop and control operational budgets to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters.
- Daily responsibility of all operational hours and ensuring maximum efficiency achieved against budget.
- P&L responsibility for fleet usage, maintenance and associated costs.
- Asset planning and purchasing for the operational departments of the business as required.
- Work closely with the Stock Control department and manage functional space – warehouse, production and offices – to ensure efficiency is maximised and seasonal requirements are met.
KEY RESPONSIBILITY 4:
Direct and control warehousing and distribution functions to ensure that customers are supplied with the right goods at the right time.
- Daily monitoring of warehouse picking throughout each day to ensure close of day is achieved successfully.
- Reviewing warehouse picking accuracy and take any action required to increase.
- Manage Goods In to ensure stock availability in line with warehouse requirements.
- Ensure the warehouse is maintained to the highest standard to ensure the excellent care of all stock and quality of work environment is exceptional.
- Weekly review of route costs to ensure routes and driver hours are optimised in line with customer requirements.
- The management team are clear on Operational risks, bottlenecks and challenges. These are identified in good time and candidly to ensure solutions are identified and implemented as soon as possible
- Design and follow routing and loading processes. To ensure drivers leave with correct, allocated goods for their route.
- Manage end of day process for drivers, warehouse and customer service to ensure all stock returns are processed correctly and within specified time frame.
- Create set of measurable customer service level targets, implement within business and track progress.
- Ensure fleet is fully functional, maintained to the highest standard and available in line with expected revenue.
- Oversee all operational consumables, ensuring stock availability and re-order points.
KEY RESPONSIBILITY 5:
Responsibility for company compliance and Health & Safety to ensure the meeting all statutory and legal requirements.
Management representative for food safety, fire safety and health and safety.
- Work with food safety specialists and external providers to ensure the company operates to comply with all current company accreditations and latest legal requirements; in relation to food safety, fire safety and health and safety.
- All compliance requirements are current and team members understand the significance of these standards in the context of our core customer and our business.
- Inspection and compliance are effective, correctly resourced and achieving their non-conformance goals, business improvement plans and audit result outcomes.
- Regular audit of business security and create action plan where required.
- Oversee stock rotation and stock count processes, alongside Stock Control department.
KPI’s
- Operational staff costs versus productivity (warehouse and drivers)
- Product Shortages
- Customer service level targets
- Fleet costings – fuel, fleet hire and maintenance
- Waste
Package
Salary Band of £36,000 -£42,000
Performance related bonus of up to 10% of salary
Pension
Staff Discount
28 days holiday
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Management and ManufacturingIndustries
Wholesale
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