Warehouse Administrator

Inpost; Coventry; On-site; GBP 21,000 - 26,000; Full time

Job summary

InPost Coventry is hiring a Warehouse Administrator on a 1-year maternity cover to join our Newstrade team. You will manage Goods In, maintain stock records in the Stirling WMS, book in titles, and coordinate stock movements while delivering responsive customer service.

You will handle data in spreadsheets, support procurement activities, and provide admin support to warehouse operations. The role requires strong MS Office skills, meticulous data entry, calmness under pressure, and good teamwork

Qualifications

• Experience in warehouse administration or similar role.
• Proficient in stock control and data entry.
• Strong communication and organisational skills.

Responsibilities

• Book in titles within Goods In area, ensuring deliveries are checked and recorded.
• Coordinate stock movement after Goods In, transfer to correct warehouse areas.
• Email customers regarding incoming stock, updates and enquiries.
• Investigate and resolve stock issues, including quarantined titles, per procedures.
• Input and maintain data in spreadsheets and internal systems for reporting.

Skills

Stock control

WMS Stirling

Customer service

Data entry

Microsoft Office

Communication

Teamwork

Tools

Stirling WMS

MS Excel

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Warehouse Administrator (1 year maternity cover) to join our Coventry Newstrade team! We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities., As an integral part of the InPost team, you will collaborate closely with colleagues across the business to understand and meet the needs of customers and suppliers, ensuring clear communication and consistently high standards of service delivery. You will take ownership of managing customer enquiries, providing timely and effective support, assisting with procurement activities, and maintaining accurate, up to date data and records. Through your attention to detail and proactive approach, you will help facilitate smooth day-to-day operations and contribute to the overall efficiency and success of the team., Manage and maintain accurate day books of stock processed through the warehouse using the WMS application (Stirling).

• Book in titles within the Goods In area, ensuring deliveries are accurately checked and recorded.
• Coordinate the movement of stock following Goods In, ensuring items are processed and transferred to the correct warehouse areas.
• Communicate with customers via email regarding incoming stock, delivery updates, and related enquiries.
• Investigate and resolve stock issues, including quarantined or non-conforming titles, in line with warehouse procedures.
• Accurately input and maintain data in spreadsheets and internal systems to support customer feedback and reporting.
• Provide general administrative support and undertake additional ad-hoc duties as required to support warehouse operations. Strong working knowledge of Microsoft Office, with advanced word-processing skills and the ability to produce clear, professional documentation.
• A genuine commitment to delivering excellent customer service and building positive relationships through effective communication and problem-solving.
• Confident written and verbal communication skills, enabling clear information sharing and effective collaboration at all levels of the organisation.
• Ability to remain calm, focused, and accurate in fast-paced or high-pressure environments while consistently meeting deadlines.
• A reliable and collaborative team player who supports colleagues and contributes to a positive and productive workplace culture.
• Excellent organisational and time-management skills, with the ability to manage multiple tasks and competing priorities efficiently.
• Strong attention to detail, ensuring accuracy and consistency across all tasks and processes.
• A proactive commitment to maintaining high standards of quality, compliance, and safety, with a continuous improvement mindset.
• Must have the legal right to work in the UK. At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm!