Warehouse Admin

www.findapprenticeship.service.gov.uk - Jobboard; Pontefract; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment firm is seeking an Administrative Assistant in Pontefract to manage daily operations and customer service. The role requires excellent communication skills, a strong understanding of warehouse systems, and proficiency in Microsoft Office. Interested candidates should email their CV to the provided address. This position offers a salary of £13.40 per hour with flexible hours.

Qualifications

• Must communicate effectively with various stakeholders.
• High understanding of warehouse systems is essential.
• Knowledge of Health & Safety regulations required.
• Proficiency in Microsoft Office programs needed.
• Willingness to train colleagues is a plus.
• Ability to adapt to a fast-paced work environment.

Responsibilities

• Handle incoming vehicles and dispatch lorries.
• Act as main point of contact for phone inquiries.
• Manage customer service to ensure high satisfaction.
• Oversee stock management accuracy in systems.
• Adhere to health and safety guidelines during work.
• Maintain accurate stock data for integrity control.

Skills

Communication skills

Understanding of internal warehouse systems

Health & Safety knowledge

Computer literacy

Flexibility to train others

Proactive approach to work

Tools

Microsoft Office (Word, Excel, Email)

Job description

Purpose: To provide an efficient and effective administrative function to the business.

Hours of Work: 40 Hours, 06.00-14.00 or 14.00-22.00 rotating with occasional weekend cover as needed.

Salary: £13.40

Main Duties & Responsibilities:

The main responsibilities of the role are detailed as follows, please note that this list is not exhaustive:

Deal with incoming vehicles & despatching lorries
Daily contact with customers/ haulers & drivers
Main point of contact for incoming phone calls
Fully utilise systems available i.e. Customers SAP systems, effectively use the integrated management system (Vision) to plan and execute the day to day operation
Customer service management. Liaise with internal and external customers to deliver highest levels of customer service on an ongoing basis
Stock management with regards to customer and IPS stock accuracy inbound and outbound systems
Customer Ways of Working and systems of work are adhered to and completed in a good time frame
Ensure all health and safety instructions are carried out while carrying out your duties
Ensure all stock on site is correct and accounted for on IPS and customer systems

Job Specific Skills

Able to communicate at various levels across the business and externally to customers and hauliers is an essential part of the role
Understanding of internal warehouse systems and customer systems and processes, with the ability to work within these parameters
An understanding of Health & Safety requirements is essential
Must be willing and able to train department colleagues and share knowledge in the safe and effective use of company equipment, processes and procedures to ensure that our company statement to customers and health and safety responsibilities
A high understanding of computer literacy is required as the post holder will need to use Microsoft Office programmes including Word, Excel, and Email
In addition they will be responsible for input of customer and IPS data for stock integrity and control
Also be flexible to undertake additional training when required to effectively use the proposed IPS and customer stock management systems
Must be able to demonstrate a flexible approach to work
Candidate must be proactive in their approach to work and be able to prioritise a changing and fast moving daily workload
Must be approachable for all departments dealt with in the course of carrying out their duties

This list is not exhaustive and further duties may be needed from time to time

If you are interested in this role please email your CV to - [e-mail]