Ward Secretary - Garner Ward

Integrated Care System; Bodmin; On-site; GBP 20,000 - 28,000; Full time

Job summary

An integrated care system is seeking a motivated Ward Secretary for the Garner Ward in Bodmin. The role involves clerical and administration duties, effective communication with staff and patients, and the ability to work calmly in a mental health environment. Applicants should possess strong organizational and interpersonal skills, a NVQ 3 in Business Administration, and a good educational background, ideally with prior NHS experience. This full-time position fosters an environment dedicated to providing quality patient care.

Qualifications

• Experience working with Mental Health patients.
• Admin experience including knowledge of computer applications.
• Ability to manage own workload and work independently.

Responsibilities

• Undertake clerical/administration duties for the ward.
• Triaging communications to the ward office.
• Support the Ward Manager and Inpatient Services.

Skills

Organizational skills

Communication

Interpersonal skills

Education

Good standard of education (including GCSE English and Maths)

NVQ 3 Business Administration or equivalent

Tools

Computer applications

Job description

Go back Cornwall Partnership NHS Foundation Trust

Ward Secretary - Garner Ward

The closing date is 05 August 2025

We are looking for a self-motivated, highly organised, adaptable, and enthusiastic individual to join our service as Ward Secretary for Garner ward.

The successful candidate should demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers, the general members of the public and representatives from other hospital and organisations.

Do you have effective organisational, communication and interpersonal skills, are able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team? If so, it's you we are looking for to integrate well with the existing team and offer the required flexibility in supporting the functions of the team. Our common goal is to have a genuine desire to contribute to providing a quality service for patients

This is a full-time post working Monday - Friday

Main duties of the job

To undertake clerical/administration duties for the ward, working alongside and supporting the Ward Manager and Inpatient Services

To take part in triaging communications to the ward office in person from patients, relatives, carers, and other professionals.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Qualifications & Experience

• Good standard of education including GCSE English and Maths
• NVQ 3 Business Administration or equivalent knowledge or experience
• Minute taking
• Experience of working with Mental Health patients
• Admin experience including knowledge of computer applications
• Ability to stay focussed and calm whilst working within Mental Health Wards
• Ability to manage own workload and work independently
• Previous NHS experience

Knowledge & Abilities

• Knowledge of Mental Health difficulties
• Knowledge of Mental Health Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust