Ward Receptionist - Band 2 | Coventry and Warwickshire Partnership NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; Marston Green; On-site; GBP 18,000 - 25,000; Full time

Job summary

A healthcare provider in Marston Green is seeking a Ward Receptionist to support individuals with learning disabilities and autism. You'll play a vital role in creating a safe and positive environment while managing ward administration tasks. Benefits include generous annual leave, a pension scheme, and health and wellbeing support. Join us in making a difference for our patients.

Benefits

Annual leave starting at 27 days + 8 BHs

Generous pension scheme

Childcare vouchers

Health and Wellbeing offers

Employee assistance programme

Qualification development programmes

Qualifications

• Experience in a similar role is advantageous.
• Ability to handle sensitive information discretely.
• Strong communication skills to interact with patients and staff.

Responsibilities

• Greet visitors and professionals in a calm, respectful way.
• Handle ward admin and support daily operations.
• Scan and upload important documents accurately.

Skills

Calm demeanor

Organizational skills

Compassion

Proactivity

Job description

Job Title: Ward Receptionist – Supporting People with Learning Disabilities & Autism


Location: Brooklands Hospital

37.5 hours per week - Monday to Friday

Are you calm, organised, compassionateand passionate about supporting peoplewith learning disabilities and/or autism?

Brooklands Hospital is home to several specialist secure wards supporting adults with learning disabilities and/or autism. We’re looking forWard Receptionists(officially titledWard Clerks) who are calm, friendly, and proactive – people who understand the importance of a warm welcome and can help keep our busy wards running smoothly.

This is more than an admin role – you’ll be a key part of the team supporting individuals with complex needs, helping to create a positive and safe environment for both patients and staff.

Want to understand why this work matters?

Watch theOliver McGowan Mandatory Traininghttps://youtu.be/ouhKSOGm49g– a powerful introduction to the importance of understanding and supporting people with learning disabilities and autistic people.

What you’ll do:
• Greet visitors and professionals in a calm, respectful way
• Handle ward admin and support daily operations
• Help create a safe, supportive environment for patients with LD&A
• Be a key team member in a busy, rewarding setting
• Scanning and uploading important documents and data accurately and promptly
• Helping to keep records accurate and up to date.

Join our team and enjoy the following rewards:
• Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8,
• Generous pension scheme,
• Childcare vouchers,
• Health and Wellbeing offers for staff,
• Reimbursement of eyesight checks,
• Employee assistance programme (counselling, financial/legal support, etc),
• On-line learning + qualification development programmes,
• Coaching support,
• Success awards, including long service vouchers, etc…

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.




This advert closes on Sunday 27 Jul 2025