Ward Hostess/Host

Chartwells Independent; Orpington; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player in healthcare catering is seeking a dedicated Ward Hostess/Host to join their Patient Dining team. This role is vital in creating a welcoming environment for patients, ensuring their nutritional and hydration needs are met with exceptional service. As part of a supportive team, you'll have the opportunity to make a real difference in patients' lives while working in a dynamic and rewarding setting. If you are passionate about customer service and eager to contribute to the healthcare field, this position offers a fantastic chance to grow your career in a respected organization that values diversity and personal development.

Benefits

Competitive Pay

Learning and Development Opportunities

Employee Benefits

Flexible Shifts

Qualifications

• Passion for patient care and excellent communication skills are essential.
• Awareness of food and hygiene standards is required.

Responsibilities

• Provide menus and take orders while supporting dietary and allergen queries.
• Prepare and deliver meals and refreshments for patients.

Skills

Customer Service

Communication Skills

Food Hygiene Awareness

Teamwork

Ability to Work Under Pressure

Job description

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!

A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.

As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different, and by facilitating patients' nutrition and hydration needs, you can make a real difference!

Here's an idea of what your shift patterns will be: Variable shifts

Key responsibilities:

• Provide menus, take orders from patients and support with all dietary and allergen queries.
• Prepare and deliver all refreshments and meals for breakfast, lunch, and dinner service.
• Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for the next service.
• Liaise with ward staff to ensure patients' needs are met in a timely manner.
• Offer great customer service by always putting the patient first.

Our ideal Ward Hostess/Host will:

• Have awareness of food & hygiene standards.
• Be passionate about patient care, with the ability to communicate effectively with patients, visitors, and healthcare staff.
• Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
• Be confident working in a hospital environment and aware that at times you will come in contact with patients that are particularly unwell or showing signs of distress.
• Understand that it doesn't matter if you've never worked as a Ward Host/Hostess before; what matters is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
• This position is subject to a Disclosure & Barring Service check; costs met by the employer.

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader and get competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.

Job Reference: com/1601/87748001/52708748/BU #Medirest Signature

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!