Store Porter

Medirest; Greater London; On-site; GBP 18,000 - 22,000; Full time

Job summary

Medirest in the United Kingdom is seeking a Ward Hostess/Host to join the Patient Dining team, delivering warm, welcoming service and supporting patients' nutrition and hydration needs.

You will take orders, prepare meals and beverages, and liaise with ward staff to ensure patient needs are met in a timely manner. Flexible day shifts are available; experience in a hospital setting is welcomed but not mandatory.

Qualifications

• Customer service experience or aptitude in patient-facing roles.
• Strong communication with patients, visitors and hospital staff.
• Able to work under pressure and adapt to changing shift patterns.
• Willingness to learn and go the extra mile for patients.

Responsibilities

• Provide menus, take orders from patients and support with dietary queries.
• Prepare and deliver meals and refreshments for breakfast, lunch and dinner.
• Clear ward areas and wash up to keep kitchen ready for next service.
• Liaise with ward staff to meet patients' needs promptly.
• Deliver great customer service by putting patients first.

Skills

Customer service

Communication

Teamwork

Flexibility

Pressure handling

Job description

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!

A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.

As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference!

Here’s an idea of what your shift patterns will be: Flexible day shifts

Key Responsibilities

• Provide menus, take orders from patients and support with all dietary and allergen queries.
• Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
• Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
• Liaise with ward staff to ensure patients' needs are met in a timely manner.
• Offer a great customer service by always putting the patient first.

Our Ideal Ward Hostess/Host Will

• Awareness of food & hygiene standards
• Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
• Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
• Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
• It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
• This position is subject to a Disclosure & Barring Service check; costs met by the employer.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0610/75478001/52813986/R/BU #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!