Ward Clerk SDEC

NHS; Dudley; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading healthcare provider in Dudley as part of the Same Day Emergency Care Unit. This role involves providing vital administrative support while ensuring high standards of patient care. The ideal candidate will possess strong organisational and communication skills, with a commitment to delivering excellent healthcare. Flexible working hours are available, and opportunities for personal and professional growth are encouraged.

Benefits

Flexible working options

Opportunities for development and growth

Qualifications

• GCSE in Maths and English required.
• NVQ level 2 in Business and Administration preferred.

Responsibilities

• Provide reception cover and administration support.
• Assist nursing staff with clerical duties.
• Work on a flexible rota covering 12hrs a day.

Skills

Organisational Skills

Communication Skills

Education

GCSE or equivalent at Grade C / Level 4-9 in Maths and English

NVQ level 2 in Business and Administration or equivalent

Tools

Microsoft Office

NHS systems

Job description

An exciting opportunity is available for you to join the Same Day Emergency Care Unit.

We are looking for an individual to join our team who has excellent organisational and communication skills and is able to work flexibly.

Communicate effectively with other members of the health care team, patients and relatives.

The post holder will be required to work as part of a team committed to delivering and improving a high standard of care within The Dudley Group NHS Foundation Trust.

Main duties of the job

To provide Reception cover and comprehensive administration support within the Same Day Emergency Care Unit.

Working on a flexible rota basis working 12hrs a day covering 7 days a week between the hours of 7am and 10.30pm.

To assist nursing staff with clerical duties relating to the admission, discharge and transfer of patients.

Communicate effectively with other members of the health care team, patients and relatives.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications & Education

• GCSE or equivalent at Grade C / Level 4-9 to include Maths and English
• NVQ level 2 in Business and Administration or equivalent

Knowledge and Training

• Knowledge of Microsoft offices packages
• Proficient in the use of NHS systems eg; Sunrise, OASIS

Experience

• Previous administrative and clerical experience
• Previous relevant experience in a similar role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.