Ward Clerk / Receptionist | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 31,000 - 32,000; Full time

Job summary

Ward 7 OPM in Wexham Park Hospital is looking for an enthusiastic Ward Clerk/Receptionist to support our busy ward, delivering professional, reliable administration and a courteous welcome to patients, visitors and staff.

You will assist with patient admissions and discharges using EPIC, scan and upload documents, maintain accurate patient records, and help arrange transport, while upholding confidentiality and trust.

Responsibilities

• Welcome patients, visitors and staff in a professional and courteous manner.
• Provide administrative and clerical support to the ward, ensuring efficient operation of the service.
• Support patient admissions and discharges using EPIC, including scanning and uploading relevant documentation.
• Keep staff informed of patient movements and arrange patient transport within and outside the hospital as required.
• Maintain accurate patient records and documentation in line with Trust policies and Information Governance requirements.
• Ensure patient confidentiality is maintained at all times.
• Photocopying, filing and monitoring office supplies as required.

Job description

Ward Clerk / Receptionist | Frimley Health NHS Foundation Trust

Ward 7 OPM in Wexham Park Hospital are looking for an enthusiastic, professional, reliable, hardworking motivated to meet the administrative demands of our busy Ward 7 OPM.

Passionate about delivering excellent service and with flexible attitude Ward Clerk / Receptionist to join our friendly team on Ward 7 OPM at Wexham Park Hospital, where we care for patients undergoing a range of surgical procedures from admission to discharge.

Provide administrative and clerical support to the Ward 7 OPM at Wexham Park Hospital, ensuring the efficient operation of the service. Welcome patients, visitors, and staff in a professional and courteous manner. Maintain accurate patient records and documentation in line with Trust policies, procedures, and Information Governance requirements.

Support patient admissions and discharges using EPIC, including scanning and uploading relevant documentation. Keep staff informed of patient movements and arrange patient transport within and outside the hospital as required.

Maintain effective communication with the ward team and other departments, while providing general administrative support, including photocopying, filing, and monitoring office supplies. Ensure patient confidentiality is maintained at all times.

This position isnot eligiblefor Skilled Worker visa sponsorship. Applicants must already hold theright to work in the UKfor the full duration of the contract.

Why Join Frimley Health NHS Foundation Trust?

At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join Us

Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

Frimley Health Trust benefits on Vimeo

• General clerical and administrative duties including any department specific requirements that are compatible with the duties and responsibilities of the post, for example, pre-admission administrative responsibilities for scheduled patients.
• Meeting and greeting patients when arriving for admissions and providing patients/relatives correct ward/departmental contact details.
• Admitting patients on arrival to the unit using EPIC and keeping staff informed of patients’ admissions.
• Managing and dealing with telephone enquiries.
• Ensure EPIC is maintained and up to date relevant to the ward clerk role.
• Scanning/uploading documents/patient records on to EPIC.
• Assisting clinical staff with ensuring all inpatients EDD (Estimated Date of Discharge) is up to date and recorded withing EPIC.
• Printing Wrist bands on admission.
• To assist in booking interpreters including transport required for patient’s admission. Ordering departmental stationery, collect and transmit mail.
• To ensure that all patients and visitors are treated in a polite and courteous manner and receive prompt assistance when required.

This advert closes on Sunday 18 Oct 2026

£30,630 - £32,346 Per Annum Inclusive of Outer London HCA - Pro-Rata