Ward Clerk - Paediatrics

Lancashire Teaching Hospital NHS Foundation Trust; Preston; On-site; GBP 21,000 - 25,000; Full time

Job summary

Lancashire Teaching Hospital NHS Foundation Trust is seeking a dedicated Paediatric Ward Clerk for Ward 8 and the Paediatric Assessment Unit at Royal Preston Hospital. You will be the first point of contact for patients, families and visitors, ensuring a warm, welcoming environment and accurate data entry while supporting clinical teams with clerical tasks.

You will handle records, organise documentation and assist with ward flow, appointments, and communications across a busy paediatric

Responsibilities

• Greeting and supporting children, young people and their families on arrival
• Providing a helpful and professional front-of-house service
• Managing patient information and ensuring accurate data entry
• Supporting clinical teams with essential clerical tasks
• Organising records, results and documentation
• Booking follow-up appointments and assisting with daily ward flow
• Responding to external and internal telephone queries from staff, patients and others

Job description

Are you organised, caring and passionate about making a difference for children and their families? We're looking for a dedicatedPaediatric Ward Clerkto join our friendly team on Ward 8 and the Paediatric Assessment Unit at Royal Preston Hospital. As the vital first point of contact for our patients, families and visitors, you'll help create a warm, welcoming and supportive environment. This is a key role where excellent communication skills, compassion and attention to detail really matter. Why join us? You'll be part of a dedicated, supportive team who work together to deliver the highest standard of care. This is a fantastic opportunity to play an important role in the smooth running of our paediatric services and to contribute to a positive experience for our young patients and their families. If you're passionate about helping others, enjoy working with people and are looking for a rewarding role where no two days are the same, we'd love to hear from you.

• Greeting and supporting children, young people and their families on arrival
• Providing a helpful and professional front-of-house service
• Managing patient information and ensuring accurate data entry
• Supporting clinical teams with essential clerical tasks
• Organising records, results and documentation
• Booking follow-up appointments and assisting with daily ward flow
• We have 10000 fantastic people working hard to deliver quality services to our service users.
• Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
• Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
• You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.
• You'll learn about interacting with people from all different roles to build skills & enhance your career path.
• You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things.
• Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
• We are a forward thinking team and have a number of exciting developments planned, we value the voice of staff as well as patients and there will be opportunities for involvement in shaping the future of the unit.
• Our priority is patient safety and experience and we believe this is achieved by creating a positive experience for staff in the workplace.
• Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.
• Communicates with a range of staff, users and visitors to the Trust / Department utilizing a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request.
• Organising incoming and outgoing post, referring enquires to appropriate person as necessary.
• Utilisation of local or Trust case note tracking system.
• Filing of reports and results.