Ward Clerk - Morecambe Bay Cardiac Centre

Integrated Care System; Kendal; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health service provider is looking for a Ward Clerk at the Morecambe Bay Cardiac Centre. The successful candidate will provide professional reception and administration support while ensuring compliance with Trust policies. The role requires experience with office equipment and previous clerical experience in a care setting. Join a dedicated multidisciplinary team committed to excellent patient care.

Responsibilities

• Provide a professional reception service to patients and visitors.
• Ensure up-to-date records are maintained in accordance with Trust standards.
• Communicate effectively with departments to ensure prompt information sharing.

Skills

Understanding of general office equipment

Knowledge of clerical/admin processes

Clerical experience

Previous experience within care setting

Education

Good numeracy and literacy skills

Customer care qualification or equivalent

Job description

Go back University Hospitals of Morecambe Bay NHS Trust

Ward Clerk - Morecambe Bay Cardiac Centre

The closing date is 12 August 2025

• Provide a professional and efficient reception service to Morecambe Bay Cardiac Centre, ensuring that all patients and visitors are welcomed to the department in an appropriate manner whilst adhering to the Trust Policy and Data Quality.
• Provide professional, comprehensive and effective administration support service to the Nursing team and the wider multidisciplinary team.

Main duties of the job

To provide a welcoming and professional approach to all members of the public and staff attending the department.

Undertake general office duties including, answering the telephone, meet and greet, photocopying, organising incoming patient lists. Communicate department information to the management team as required. Ensure that up-to-date written and electronic records are maintained in accordance with professional and Trust standards.

Keep up-to-date with any computerised systems introduced and attend any training required. Maintain department databases and spreadsheets as appropriate, Effective liaison with relevant wards and departments within the Trust and other providers associated with the department to ensure a prompt and effective communication system.

Participate in annual appraisal. Identify and action own development needs and establish personal supervision/mentorship.

Participate in all mandatory training as required by the Trust.

About us

University Hospitals of Morecambe Bay operates from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Morecambe Bay Cardiac Centre (MBCC) is based at Westmorland General Hospital. We provide a range of elective cardiac diagnostic tests and procedures, such as coronary angiography, as well as a service for the urgent implantation of pacemakers for patients transferred from RLI and FGH.

The MBCC team is a dedicated and friendly multidisciplinary team who are committed to excellent patient care.

Job responsibilities

For further details on the advertised position, including main job duties and responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay NHS Trust can be found on the Trust's website.

Person Specification

Experience

• Have a demonstrable understanding of general office equipment ie. Computer, scanner
• Knowledge of clerical/admin processes and systems, including Lorenzo.
• Clerical experience within similar organisation
• Previous experience within care setting

Education and Qualifications

• Good numeracy and literacy skill
• Customer care Qualification or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Morecambe Bay NHS Trust