Ward Clerk | Milton Keynes University Hospital NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; Milton Keynes; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading NHS Trust in Milton Keynes is seeking a Ward Clerk to join their team. The role involves greeting visitors, organizing paperwork, managing the outpatient diary, and maintaining patient notes. This position offers flexible working opportunities and a range of employee benefits, including free parking and a generous leave policy. Applications are encouraged from underrepresented groups in the community.

Benefits

Free on-site parking

Free refreshments

Great flexible working opportunities

Discounted gym membership

Lease car scheme

Generous annual leave and pension scheme

On-site nursery (chargeable)

Extensive staff health and well-being programme

Responsibilities

• Greet all visitors to the unit in a friendly, helpful, and courteous manner.
• Organize paperwork and notes within the unit to ensure an organized department.
• Answer the telephone, take and deliver messages appropriately, and manage the Out-patients diary.
• Liaise effectively with staff from other departments, including the bed manager, medical records, and divisional bleep holders.
• Deal with and distribute incoming mail, check, and reply to ward emails.
• Maintain patient notes on the unit, ensuring they are well-organized, and test results are promptly and correctly filed.
• Arrange outpatient appointments as required.
• Use the Trust’s computer system to admit, transfer, and discharge patients.
• Organize hospital transport as requested.
• Undertake computer training courses as needed and ensure daily bed states are up to date.

Job description

Ward Clerk

Department: Ward 19

Band: 2 pro rata if part-time

Hours: 22.5 HOURS per week, all MKUH roles will be considered for flexible working

Ward 19 is a mixed sex, frailty, and general medicine 30-bedded ward. We have a large team of doctors, nurses, and therapy team members, and work closely with other multidisciplinary teams. We are friendly, approachable, and supportive, and are looking for a ward clerk to join our team.

Please note that this post is subject to an initial probationary period of six months, extendable up to 12 months. A DBS check may be required for new employees. MKUH promotes an inclusive workforce and actively encourages applications from underrepresented groups in our community.

This role cannot be sponsored.

Interview date: 04/09/2025

All staff are required to respect confidentiality regarding all matters they may learn relating to their employment, other staff members, and the general public. All staff are expected to comply with the Data Protection Act 1998.

All staff have a responsibility for safeguarding children, young people, and vulnerable adults in the course of their duties, and must be aware of the specific duties related to their roles.

The trust values equality and diversity in employment and service provision. All staff are responsible for ensuring adherence to the trust’s policies and procedures regarding equality and diversity for both staff and services.

Staff must ensure they do not abuse their official position for personal gain or to benefit family or friends. The trust’s standing orders require declaring any interests, direct or indirect, with contracts involving the trust. Staff are prohibited from furthering private interests during NHS duties.

We care, We communicate, We collaborate, We contribute.

According to the NHS Staff Survey 2024, 6.43% of this staff group feel supported at work under the ‘safe and healthy’ element.

• Free on-site parking
• Free refreshments
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On-site nursery (chargeable)
• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a university teaching hospital conducting research and teaching to improve patient care. The hospital is undergoing significant investment and is rated good by the CQC. Visit our website for the latest news.

Key Responsibilities:

1. Greet all visitors to the unit in a friendly, helpful, and courteous manner.
2. Organize paperwork and notes within the unit to ensure an organized department.
3. Answer the telephone, take and deliver messages appropriately, and manage the Out-patients diary.
4. Liaise effectively with staff from other departments, including the bed manager, medical records, and divisional bleep holders.
5. Deal with and distribute incoming mail, check, and reply to ward emails.
6. Maintain patient notes on the unit, ensuring they are well-organized, and test results are promptly and correctly filed.
7. Arrange outpatient appointments as required.
8. Use the Trust’s computer system to admit, transfer, and discharge patients.
9. Organize hospital transport as requested.
10. Undertake computer training courses as needed and ensure daily bed states are up to date.

Please refer to the full job description for further details.

This advert closes on Tuesday, 19 August 2025.