Ward Clerk - Intensive Care Unit

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare organization in Carlisle is seeking a competent Ward Clerk for the Intensive Care Unit. The role involves providing high-standard administrative support while maintaining confidentiality. Responsibilities include managing patient related information, overseeing bed management, and facilitating communication within the healthcare team. Ideal candidates should have strong clerical skills and experience in administrative support within a healthcare context.

Benefits

27-day holiday scheme rising to 33 after 10 years

Flexible working scheme

NHS discounts

Salary sacrifice schemes

Excellent opportunities for development

Competitive NHS pension scheme

Qualifications

• Experience in providing administrative support in a clinical setting is essential.
• Ability to maintain confidentiality at all times.
• Good communication skills for interacting with patients and medical staff.

Responsibilities

• Act as the focal point for the department.
• Undertake general clerical duties including record keeping.
• Assist with the flow of patient relatives and visitors.

Skills

Administration support

Clerical duties

Confidentiality

Communication

Job description

Ward Clerk – Intensive Care Unit, CIC (36 hours, Secondment)

We are looking for a competent and professional Ward Clerk for the Intensive Care Unit at CIC. As a Ward Clerk you will act as the focal point for the department, maintaining confidentiality at all times. You will provide a high standard of administration support to the Ward Manager, medical staff and other members of the multi-disciplinary team, collaborating with other departments, patients and visitors. You will assist with the flow of patient relatives and visitors to the department.

Undertake general clerical duties in the clinical area including completing records, filing, photocopying/scanning, handling mail and filing in case notes. Provide an accurate account of bed management e.g. admissions, transfers and discharges. Answer the telephone, relaying any relevant messages when required. Book in elective patients for ITU/HDU beds.

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Disclosure and Barring Service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Cost Of The DBS Must Be Met By The Successful Candidate(s) Through Salary Deduction. DBS Charges Are As Follows If Applicable To The Post

• Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
• Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC Can Offer Successful Future Employees The Following Benefits

• 27-day holiday scheme rising to 33 after 10 years
• Flexible working Scheme
• NHS Discounts
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Excellent opportunities for development
• Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems.

Important Information – Please ensure that you document evidence of meeting all the essential criteria in the supporting information. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Equal Opportunity Employer