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Ward Clerk - Health Records - B2

NHS Scotland

Glasgow

On-site

GBP 20,000 - 30,000

Part time

20 days ago

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Job summary

An established healthcare provider is seeking a dedicated Health Records Clerk to join their team. This role involves supporting clinical care by managing patient records and providing front-line reception services. You will play a crucial role in ensuring patient information is handled confidentially and accurately, contributing to the smooth operation of health services. The position offers a unique opportunity to work in a dynamic environment, where you will interact with a diverse patient population and collaborate with healthcare professionals. If you're organized, communicative, and passionate about patient care, this role is perfect for you.

Qualifications

  • Previous clerical/reception experience is essential.
  • Proficient in using computer systems and good organizational skills.

Responsibilities

  • Provide efficient Health Records service to patients in a ward environment.
  • Manage patient reception, telephone inquiries, and appointment bookings.

Skills

Clerical experience
Customer service skills
Organizational skills
Communication skills
Computer proficiency

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.


This is a fixed term position of 1 year.


The shift pattern for this position is Thursday & Friday 8.30AM - 4.30PM with a 45-minute break. (Please note the salary is Pro Rata for part-time hours.)


To support effective clinical care by providing an efficient Health Records service to patients in a ward environment. To ensure patient’s health records are administered and processed accurately and remain confidential.


The post holder will provide cover in multiple wards as and when required. The post holder will be expected to undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system.


Essential Qualifications
  • It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment.
  • Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems.

Please note this is a GGC wide post and can be moved to any location; however, the initial base will be Beatson West of Scotland Cancer Centre.


This is a fixed term post for 1 year.


This post may close sooner than the advertised date depending on the level of interest in the post.
Informal contact: Vicky McCready, Deputy Health Records Manager, 0141 211 3034, Victoria.McCready@ggc.scot.nhs.uk

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.


This role does not meet the eligibility criteria for a Certificate of Sponsorship (CoS) and NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.


By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.


Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.


Failure to comply with this requirement may result in your application being withdrawn from the application process.


For application portal/log-in issues, please contact in the first instance.

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