Ward Clerk | Greater Manchester Mental Health NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Greater Manchester seeks an administrator for the Mother & Baby Unit. Responsibilities include patient support and administrative tasks for a multidisciplinary team. The ideal candidate should have strong communication skills and a flexible approach, supporting clients experiencing mental health issues. Staff enjoy benefits like 27 days annual leave and a comprehensive pension scheme.

Benefits

27 days annual leave

Excellent pension scheme

Cycle to work scheme

Wellbeing programme

Qualifications

• Experience in providing administrative support in a healthcare setting.
• Ability to handle client and carer telephone contact.
• Familiarity with mental health issues.

Responsibilities

• Support patients and relatives on the ward.
• Provide comprehensive administrative support to the team.
• Act as the initial point of contact for service enquiries.

Skills

Good communication skills

Flexible approach

Job description

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

An exciting opportunity has arisen to join our Administration Team at Laureate House on the Andersen Ward Mother & Baby Unit. Your duties will include supporting patients and their relatives on the Ward as well as providing comprehensive administrative support to the team of doctors, nurses, support workers, and other professionals involved in patient care.

The post holder will provide an efficient and professional service, ensuring quality service to all users, their families, and professionals contacting the Ward. The post holder may also be required to cover other wards within Laureate House, support during the absence of other administrators, and assist the Perinatal Outreach Team and Perinatal Community Team.

To be the initial point of contact for the service, respond to all enquiries professionally and sensitively, and provide a responsive, comprehensive clerical and administrative service to the multidisciplinary team to support efficient service delivery for service users and their families.

The ideal candidate will have a flexible approach to providing administrative support to teams working with clients experiencing mental health issues. There will be client and carer telephone contact and face-to-face interactions daily, so good communication skills are essential.

The post holder may also be required to cover other wards within Laureate House, provide support during the absence of other administrators, and support the Perinatal Outreach and Community Teams.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff, delivering services from more than 122 locations across Bolton, Manchester, Salford, Trafford, and Wigan. We provide inpatient and community mental health services, including specialized mental health and substance misuse services across Greater Manchester and beyond.

Greater Manchester is one of the world's most innovative and vibrant places to live and work, offering a mix of beautiful countryside and lively city life with shopping, entertainment, and dining options. The region is known for its warmth, humor, and generosity.

Our staff enjoy their work, opportunities for learning and development, and are encouraged to generate ideas to improve care for our service users.

Please see attached job description and person specification.

Staff benefits include:

• Pay enhancements
• 27 days annual leave plus bank holidays, rising to 29 after 5 years and 33 after 10 years
• Excellent pension scheme
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card discounts
• fuelGenie Fuel Cards (for applicable roles)

This advert closes on Monday 25 Aug 2025.