Ward Clerk (General Surgical Unit)

The Royal Berkshire; Reading; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity to join a dedicated admin team as a Ward Clerk in a busy General Surgical Unit. This role is perfect for a self-motivated individual who thrives in a team environment and can also work independently. You'll be responsible for managing patient records, answering calls, and ensuring a welcoming environment for visitors. The Royal Berkshire NHS Foundation Trust, rated 'Good' by the CQC, is committed to providing excellent healthcare services. Join us to make a difference in the lives of over 500,000 people in our community.

Qualifications

• Self-motivated individual with good communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answer calls and relay messages to the appropriate team.
• Maintain accurate patient records and organize transport bookings.
• Participate in maintaining ward cleanliness and manage supplies.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Initiative

Tools

Electronic Patient Record System

Job description

Band 2 Ward Clerk (General Surgical Unit) - Full Time / Part Time

An exciting opportunity has arisen for a Ward Clerk to join our busy admin team within the General Surgical Unit.

Full Time / Part Time hours considered.

We are looking for a self-motivated individual who can work well within a team and also demonstrate the ability to use their own initiative.

The role of a Ward Clerk requires good communication and interpersonal skills, with the ability to work independently.

You are advised to read the job description and person specification before applying for this role.

1. Answer calls politely, ensuring all relevant messages are relayed to the appropriate team.
2. Greet all visitors to the ward in a helpful and polite manner.
3. Assist with any enquiries.
4. Maintain accurate patient records, including admission, transfer, and discharge information on the Trust’s Electronic Patient Record system.
5. Organise patient porters and transport bookings.
6. Participate in maintaining ward cleanliness and tidiness.
7. Maintain stock and supplies according to ward requirements.

The Royal Berkshire NHS Foundation Trust is the main provider of hospital services for the populations of Reading, Newbury, Wokingham, and surrounding areas.

Reading, located on the River Thames, offers excellent road and rail links to London, Oxford, and Southampton. It boasts great leisure, shopping, and cultural facilities, making it a wonderful place to live, work, and play, with some of the best schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as "Good".

Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent reflect the kind of Trust we aspire to be. Join our dedicated and talented staff to help us achieve this.

We are a local hospital working with NHS and social care partners to provide excellent healthcare services for over 500,000 people in our catchment area, as well as providing specialist services beyond the county borders.

For further details or informal visits, contact:

• Name: Siobhan Connor
• Job Title: Ward Manager
• Email: [e-mail]
• Telephone: [phone]